Sales of Soracom Air SIM card plan-D on Amazon.co.jp have been discontinued, so new purchases are no longer available through Amazon.co.jp. Soracom Air SIM card plan-D that have already been purchased can continue to be used as is.

Soracom Air SIM card plan-D remains available for purchase through the Soracom User Console and the Soracom IoT Store.

• For instructions on how to purchase through the Soracom User Console, please refer to Ordering IoT SIMs / Purchasing Devices in the User Console.
• You can also purchase from the Soracom IoT Store (Japanese).

If you have any questions, please contact Soracom Support.

Please note that this service is currently only available for customers located in Japan.

The following AI models available in Soracom Flux AI Actions will be discontinued by their providers on the dates below:

• Google Gemini 2.0 Flash: March 31, 2026
• Google Gemini 2.0 Flash-Lite: March 31, 2026
• Amazon Bedrock – Anthropic Claude 3.7 Sonnet: April 28, 2026

For more information, see Gemini deprecations and Model lifecycle (Amazon Bedrock).

As a result, AI actions in Soracom Flux apps that use these models will be disabled after the discontinuation date.

If you are using any of these models, please switch to another AI model before the discontinuation date.

You can view the available AI models for Soracom Flux AI Actions in the Soracom Flux documentation.

If you have any questions, please contact Soracom Support.

Data usage history for plan-MC IoT SIMs is now available in the Soracom User Console. Open the IoT SIM details screen and select the Usage tab to review past usage trends. Use this information to track costs, manage budgets, and detect anomalies in data usage.

If you have any questions, please contact Soracom Support.

Please note that this service is currently only available for customers located in Japan.

We are pleased to release a new feature for the Soracom Beam MQTT entry point which allows messages sent to an MQTT broker to be copied and saved to Soracom Harvest Data at the same time.

Previously, MQTT messages sent from a device to Soracom Beam could only be forwarded to an MQTT broker, and could not be saved in Soracom Harvest Data. With this new feature, MQTT messages can also be saved to Soracom Harvest Data, enabling more efficient data visualization and analysis.

Usage

To enable this feature:

• From the Soracom User Console: Edit your Soracom Beam MQTT entry point settings and enable the "Copy to Soracom Harvest Data" option.
• Using the Soracom API or CLI: Use the Group:putConfigurationParameters API or the soracom groups put-config command to set the SoracomBeam namespace fork.SoracomHarvest option to true.

You will also need to enable Soracom Harvest Data for the corresponding group.

Messages will be saved to Soracom Harvest Data in JSON format, with attributes mqttTopic containing the topic name and mqttPayload containing the message content.

Notes

• Before using this feature, verify the format and configuration of the data sent from your device.
• Temporary system errors may cause message copying to fail, but this does not affect message delivery to the MQTT broker.

For more details, please refer to the Soracom Beam documentation.

If you have any questions, please contact Soracom Support.

Soracom Flux's Bounding Box Action (Japanese) now supports polygonal borders. Previously, only rectangular borders were available, but this update allows flexible boundaries to be added to images at specified URLs.

The Bounding Box Action sets a border to indicate boundaries on images from specified URLs. By setting this border, you can explicitly indicate the target area within the image for subsequent actions that use it. You can choose either a rectangular or polygonal border shape.

For example, you can specify a complex region and instruct an AI Action to "detect objects inside the red border," allowing analysis of a specific area within the image.

The Bounding Box Action is available on the Standard Plan and Enterprise Plan.

If you have any questions, please contact Soracom Support.

We would like to inform customers that the previously announced Virtual Private Gateway (VPG) pricing revision has been cancelled.

As announced, pricing for VPG and related services was scheduled to be revised from hourly to monthly billing, effective February 1, 2026. Based on valuable feedback, we have decided to indefinitely postpone this change. We will continue to review pricing with customer needs in mind, and will share any updates in future announcements.

We sincerely apologize for any confusion this may have caused and greatly appreciate your understanding and patience.

If you have any questions or concerns, please contact your sales representative or contact us via our webform.

The retention period for data generated by the Soracom Flux app has been changed. The retention period will now be applied according to your plan.

Changes to the Retention Period

Previously, the retention period for data generated by the Soracom Flux app (such as execution history, messages, and action execution results) was 7 days regardless of the plan. With this change, the retention period will now be set differently for each plan as follows:

• Developer Plan: 7 days
• Standard Plan: 40 days
• Enterprise Plan: Please inquire about retention periods

Customers on the Standard Plan and Enterprise Plan can now store data for a longer period than before, enabling more flexible data management.

Important Notes

Data exceeding the retention period will be automatically deleted.

For details, please refer to the Soracom Flux documentation (Japanese).

If you have any questions, please contact Soracom Support.

The Soracom Pricing Calculator now supports creating estimates for Global coverage. Previously, estimates were limited to Japan coverage.

Estimates for Global coverage are displayed in USD. Tax handling depends on the service.

The calculator does not provide a feature to select a destination country or zone to automatically calculate usage charges. Use the estimate as a reference for Soracom services and IoT SIM offerings available in Japan.

For more details on the Pricing Calculator, please refer to the Create an Estimate (Japanese) documentation.

If you have any questions, please contact Soracom Support.

Please note that this service is currently only available for customers located in Japan.

Amazon Bedrock – Anthropic Claude 3 Opus, one of the AI models available in Soracom Flux AI Actions, has reached end of support.

This change was implemented in accordance with the end of support schedule previously announced on October 15, 2025.

As a result, AI actions in Flux apps that were using this model have been disabled. If you wish to continue using AI actions, please switch to another AI model.

You can view the available AI models for Soracom Flux AI Actions in the Soracom Flux documentation.

If you have any questions, please contact the Soracom Support team.

We are pleased to announce the following coverage updates for Soracom Air for Cellular connectivity.

plan01s and plan01s-LDV

Country	Network	Before	After	Remarks
Belgium	Orange	2G, 3G, 4G (LTE), 5G	2G, 4G (LTE), 5G	3G sunset
Belgium	Proximus	2G, 3G, 4G (LTE), 5G	2G, 4G (LTE), 5G	3G sunset
Dominican Republic	Altice	2G, 3G, 4G (LTE)	-	Network closed
Ecuador	Claro	2G, 3G	2G, 3G, 4G (LTE)	4G (LTE) open
Estonia	Tele2	2G, 3G, 4G (LTE), 5G	2G, 4G (LTE), 5G	3G sunset
India	Vi India	2G, 3G, 4G (LTE)	2G, 3G, 4G (LTE)	Addded Bihar & Himachal Pradesh regions
Israel	Pelephone	3G, 4G (LTE)	3G, 4G (LTE), M1, NB1	LTE Cat.M1, NB-IoT open
Lithuania	Bite	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
North Macedonia	T-Mobile	2G	2G, 4G (LTE)	4G (LTE) open
Pakistan	Jazz	2G	2G, 4G (LTE)	4G (LTE) open

planX3 and planX3-EU

Country	Networks	Before	After	Remarks
Australia	Vodafone	4G (LTE), 5G	-	Network closed
Belarus	A1	-	2G, 3G	Network open (*1)
Belgium	Orange	2G, 3G, 4G (LTE), 5G	2G, 4G (LTE), 5G	3G sunset
Belgium	Proximus	2G, 3G, 4G (LTE), 5G	2G, 4G (LTE), 5G	3G sunset
Estonia	Tele2	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
South Africa	MTN	-	2G, 3G	Network open (*1)
Taiwan	Taiwan Mobile	3G	-	3G sunset

(*1) planX3 only

planNT1 (Cellular Coverage)

Country	Networks	Before	After	Remarks
Austria	T-Mobile	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Belgium	Orange	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Belgium	Proximus	-	2G, 4G (LTE)	Network open
Chile	Movistar	-	3G, 4G (LTE)	Network open
Congo (Democratic Republic)	Vodacom	-	2G, 3G, 4G (LTE)	Network open
Estonia	Tele2	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Iceland	Vodafone	-	2G, 3G, 4G (LTE)	Network open
Latvia	LMT	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Lithuania	Bite	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Montenegro	m:tel	2G, 3G, 4G (LTE)	-	Network closed (*2)
Pakistan	Jazz	-	2G, 4G (LTE)	Network open
Portugal	Vodafone	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Singapore	SingTel	3G, 4G (LTE)	-	Network closed (*2)
Taiwan	Chunghwa Telecom	-	2G, 3G, 4G (LTE)	Network open
Turkey	Avea	2G, 3G	2G, 3G, 4G (LTE)	4G (LTE) open
United Arab Emirates	Etisalat	-	2G, 3G, 4G (LTE)	Network open

(*2) Corrected information