Soracom is IoT connectivity with powerful APIs that enable you to build world class applications
Starting January 18, 2024, we are now offering a 4,000 yen Soracom platform coupon with the SoraCam Cellular Pack. This coupon is valid for 6 months and can be applied to service fees with Japan Coverage, such as SoraCam monthly fees and license fees.
For more details, please refer to the product page (Japanese).
We are pleased to announce that 5G-NSA (5G non standalone) coverage for plan01s is now available in the following countries.
Coverage update
Albania, Australia, Austria
Bahrein, Belgium, Bulgaria
Canada, Croatia, Cyprus, Czech Republic
Denmark
Estonia
Finland, France
Germany, Greece
Hong Kong, Hungary
Indonesia, Ireland, Israel, Italy
Latvia, Lithuania
Netherlands, New Zealand, Norway
Portugal
Qatar
Romania
Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland
Tanzania, Thailand, Turkey
United Kingdom, United States
For complete details about data rates, supported carriers and radio types, and coverage in other countries, please refer to the Supported Carriers documentation.
As well we are happy to share that new LPWAN networks (beta) for plan01s are now available.
Coverage updates
| Country | Networks | Before | → | After |
|---|---|---|---|---|
| Chile | Entel | - | → | NB-IoT (Beta) |
| Costa Rica | Movistar | - | → | LTE Cat-M1 (Beta) |
| Czech Republic | T-Mobile | - | → | LTE Cat-M1 (Beta) |
| Denmark | 3 | - | → | LTE Cat-M1 (Beta) |
| Greece | Vodafone | - | → | LTE Cat-M1 (Beta) |
| Honduras | Claro | - | → | LTE Cat-M1 (Beta) |
For complete details about data rates, supported carriers and radio types, and coverage in other countries, please refer to the Supported Carriers documentation.
We are pleased to announce that the Soracom Orbit SDK is now available on GitHub. Customers can now integrate the SDKs published on GitHub into their CI environments and execute builds.
The links to the GitHub repositories are as follows:
In conjunction with the release of the Soracom Orbit SDK on GitHub, the WASM Module Development Environment has also been updated.
The Soracom Orbit SDK for AssemblyScript and Soracom Orbit SDK for Rust, previously included in the WASM Module Development Environment, are no longer included as of December 2023.
However, the setup procedure for the WASM Module Development Environment remains unchanged despite the removal of these SDKs.
We are pleased to announce the following LPWAN coverage updates for Soracom Air for Cellular connectivity.
| Country | Networks | Before | Change | After |
|---|---|---|---|---|
| Czech Republic | Vodafone | 2G, 4G/LTE, LTE Cat-M1 (Beta) | LTE Cat-M1 upgraded from Beta | 2G, 4G/LTE, LTE Cat-M1 |
| Japan | SoftBank | 3G, 4G/LTE, LTE Cat-M1 (Beta) | LTE Cat-M1 upgraded from Beta | 3G, 4G/LTE, LTE Cat-M1 |
| Portugal | Vodafone | 2G, 3G, 4G/LTE, LTE Cat-M1 (Beta) | LTE Cat-M1 upgraded from Beta | 2G, 3G, 4G/LTE, LTE Cat-M1 |
| United Kingdom | Vodafone | 2G, 3G, 4G/LTE, LTE Cat-M1 (Beta), NB-IoT (Beta) | NB-IoT upgraded from Beta | 2G, 3G, 4G/LTE, LTE Cat-M1 (Beta), NB-IoT |
Amazon Web Services (AWS) has announced the end of life (EOL) of the AWS IoT 1-Click service. This cloud service is used by SORACOM LTE-M Button Powered by AWS button devices, and as a result Soracom has discontinued further sales of SORACOM LTE-M Button Powered by AWS button devices.
As of writing, the AWS IoT 1-Click service EOL will occur according to the following schedule:
Please note that these details may be subject to change. Please refer to the AWS IoT 1-Click end-of-life (EOL) FAQs documentation for the latest information.
As SORACOM LTE-M Button Powered by AWS button devices will be affected by the AWS IoT 1-Click service EOL, Soracom has taken the following measures:
For customers still using SORACOM LTE-M Button Powered by AWS button devices, we are currently considering how to best support customers prior to the AWS IoT 1-Click service EOL, and will provide additional updates at a later date.
SORACOM LTE-M Button Powered by AWS button devices can be identified by the label:
Please note that the following button devices do not use the AWS IoT 1-Click service and as such will not be affected by the AWS IoT 1-Click service EOL. Accordingly, these devices are still available for purchase and will continue to operate normally.
These button devices can be identified by their design:
As previously announced, we have added a new delivered status to allow customers to better understand the progress of the over-the-air (OTA) update for Subscription Containers.
The new delivered status now provides the following additional details about the OTA update progress:
| Status | Description |
|---|---|
shipped |
Soracom has prepared the subscription container and is waiting for your device to come online to start the OTA update, or Soracom has sent the OTA update and is waiting for the SIM to confirm its receipt. |
delivered (new) |
The SIM has confirmed receiving the OTA update; Soracom is now waiting for the SIM to install the subscription container. |
ready |
The SIM has confirmed that the subscription container was successfully installed, and your device can now use it. |
For additional information, please refer to our previous announcement.
If you have implemented a process to programmatically check the status of an OTA update as part of your application, please note that this update will also affect the following APIs:
These APIs will now also return the delivered status according to the OTA update progress. You may need to update your application in order to handle the new status accordingly.
If you have any questions or concerns, please don't hesitate to contact the Soracom Support team.
We are excited to announce availability of the Soracom Support Bot, an Azure OpenAI-powered feature that can provide answers to technical questions based on Soracom's official documentation.
When creating a support inquiry from the Soracom support site, you will now see a new option to Get an answer from SORACOM Support Bot:
When selected, the Soracom Support Bot will generate an answer based on the Subject and Description of your support request.
Please note that the Soracom Support Bot option is only available for the "I have a question about technical specifications or usage" category. For additional details and limitations, please refer to the Creating a support request documentation.
The Soracom Support Bot is currently available as a public beta, free of charge. We welcome your feedback as we continue to improve its functionality.
We are pleased to announce that users subscribed to the Soracom Cloud Camera Services (SoraCam) Unlimited Live Streaming option can now play live video from a compatible camera directly on the User Console.
To apply for access to the Unlimited Live Streaming option, please click here, or sign in to the User Console, click Menu, and navigate to the Soracom Cloud Camera Services > Live Streaming Limited Preview page.
Subscription Containers are a feature available on certain Soracom IoT SIMs which allows you to add extra subscription plans to the same SIM for additional coverage and redundancy. When adding a subscription container to a SIM, the subscription plan is delivered using an over-the-air (OTA) update, with a status indicating the progress of the OTA update.
With this update, a new delivered status will be added in order to provide more details about the OTA update progress:
| Status | Description |
|---|---|
shipped |
Soracom has prepared the subscription container and is waiting for your device to come online to start the OTA update, or Soracom has sent the OTA update and is waiting for the SIM to confirm its receipt. |
delivered (new) |
The SIM has confirmed receiving the OTA update; Soracom is now waiting for the SIM to install the subscription container. |
ready |
The SIM has confirmed that the subscription container was successfully installed, and your device can now use it. |
Under normal network conditions, the status will quickly change from delivered to ready, indicating that the subscription container was successfully installed and is ready for use.
However, if your device has a weak signal or the OTA process is somehow interrupted, the status may get stuck in the delivered status, indicating that the installation has not yet completed and cannot be used by your device.
If the status remains delivered for more than 15 minutes, we recommend moving your device to a location with a stronger signal and rebooting the device to allow the SIM to retry the update.
If you have implemented a process to programmatically check the status of an OTA update as part of your application, please note that this update will also affect the following APIs:
Once this update takes effect, these APIs will also return the delivered status according to the OTA update progress. You may need to update your application in order to handle the new status accordingly.
This update is scheduled to take effect on December 18, 2023.
Please note that the effective date may change without prior notice.
If you have any questions or concerns, please don't hesitate to contact the Soracom Support team.
As the IBM Watson IoT Platform service has been discontinued as of December 1, 2023, we have ended support for the IBM Watson IoT service on the Soracom Beam MQTT Entry Point.
Customers who have been using the IBM Watson IoT Platform are requested to migrate to another MQTT service. Soracom Beam continues to support integration with various MQTT-based services, so please refer to Soracom Beam for information on alternative services.
If you have any questions or concerns regarding the end of support or migration, please contact Soracom Support.