We are pleased to announce that the Soracom Orbit SDK is now available on GitHub. Customers can now integrate the SDKs published on GitHub into their CI environments and execute builds.

The links to the GitHub repositories are as follows:

• Soracom Orbit SDK for AssemblyScript
• Soracom Orbit SDK for Rust
• Soracom Orbit SDK for C/C++

Updated WASM Module Development Environment (Visual Studio Code Development Environment)

In conjunction with the release of the Soracom Orbit SDK on GitHub, the WASM Module Development Environment has also been updated.

• The Soracom Orbit SDK for AssemblyScript and Soracom Orbit SDK for Rust, previously included in the WASM Module Development Environment, are no longer included as of December 2023.

  However, the setup procedure for the WASM Module Development Environment remains unchanged despite the removal of these SDKs.

• For reference documentation on the Soracom Orbit SDK, please continue to refer to the SDK Reference.

We are pleased to announce the following LPWAN coverage updates for Soracom Air for Cellular connectivity.

planX3, planX3-EU

Country	Networks	Before	Change	After
Czech Republic	Vodafone	2G, 4G/LTE, LTE Cat-M1 (Beta)	LTE Cat-M1 upgraded from Beta	2G, 4G/LTE, LTE Cat-M1
Japan	SoftBank	3G, 4G/LTE, LTE Cat-M1 (Beta)	LTE Cat-M1 upgraded from Beta	3G, 4G/LTE, LTE Cat-M1
Portugal	Vodafone	2G, 3G, 4G/LTE, LTE Cat-M1 (Beta)	LTE Cat-M1 upgraded from Beta	2G, 3G, 4G/LTE, LTE Cat-M1
United Kingdom	Vodafone	2G, 3G, 4G/LTE, LTE Cat-M1 (Beta), NB-IoT (Beta)	NB-IoT upgraded from Beta	2G, 3G, 4G/LTE, LTE Cat-M1 (Beta), NB-IoT

Amazon Web Services (AWS) has announced the end of life (EOL) of the AWS IoT 1-Click service. This cloud service is used by SORACOM LTE-M Button Powered by AWS button devices, and as a result Soracom has discontinued further sales of SORACOM LTE-M Button Powered by AWS button devices.

AWS IoT 1-Click EOL schedule

As of writing, the AWS IoT 1-Click service EOL will occur according to the following schedule:

• After December 15, 2023, users will not be able to register new button devices.
• After May 15, 2024, users will not be able to change device settings from the AWS Management Console.
• After December 15, 2024, triggers will be disabled and existing button devices will no longer operate.

Please note that these details may be subject to change. Please refer to the AWS IoT 1-Click end-of-life (EOL) FAQs documentation for the latest information.

SORACOM LTE-M Button Powered by AWS discontinuation

As SORACOM LTE-M Button Powered by AWS button devices will be affected by the AWS IoT 1-Click service EOL, Soracom has taken the following measures:

• The SORACOM LTE-M Button Powered by AWS button devices are now discontinued and are no longer available for purchase.
• Customers who have already purchased SORACOM LTE-M Button Powered by AWS button devices but have not yet registered their devices to the AWS IoT 1-Click service are eligible for a refund on the product sales price. Please contact the Soracom support team for additional information.

For customers still using SORACOM LTE-M Button Powered by AWS button devices, we are currently considering how to best support customers prior to the AWS IoT 1-Click service EOL, and will provide additional updates at a later date.

SORACOM LTE-M Button Powered by AWS button devices can be identified by the label:

Unaffected devices

Please note that the following button devices do not use the AWS IoT 1-Click service and as such will not be affected by the AWS IoT 1-Click service EOL. Accordingly, these devices are still available for purchase and will continue to operate normally.

• SORACOM LTE-M Button for Enterprise
• SORACOM LTE-M Button Plus

These button devices can be identified by their design:

As previously announced, we have added a new delivered status to allow customers to better understand the progress of the over-the-air (OTA) update for Subscription Containers.

The new delivered status now provides the following additional details about the OTA update progress:

Status	Description
shipped	Soracom has prepared the subscription container and is waiting for your device to come online to start the OTA update, or Soracom has sent the OTA update and is waiting for the SIM to confirm its receipt.
delivered (new)	The SIM has confirmed receiving the OTA update; Soracom is now waiting for the SIM to install the subscription container.
ready	The SIM has confirmed that the subscription container was successfully installed, and your device can now use it.

For additional information, please refer to our previous announcement.

Impact of this update

If you have implemented a process to programmatically check the status of an OTA update as part of your application, please note that this update will also affect the following APIs:

• Sim:listSims
• Sim:getSim

These APIs will now also return the delivered status according to the OTA update progress. You may need to update your application in order to handle the new status accordingly.

If you have any questions or concerns, please don't hesitate to contact the Soracom Support team.

We are excited to announce availability of the Soracom Support Bot, an Azure OpenAI-powered feature that can provide answers to technical questions based on Soracom's official documentation.

When creating a support inquiry from the Soracom support site, you will now see a new option to Get an answer from SORACOM Support Bot:

When selected, the Soracom Support Bot will generate an answer based on the Subject and Description of your support request.

Please note that the Soracom Support Bot option is only available for the "I have a question about technical specifications or usage" category. For additional details and limitations, please refer to the Creating a support request documentation.

The Soracom Support Bot is currently available as a public beta, free of charge. We welcome your feedback as we continue to improve its functionality.

We are pleased to announce that users subscribed to the Soracom Cloud Camera Services (SoraCam) Unlimited Live Streaming option can now play live video from a compatible camera directly on the User Console.

• The Unlimited Live Streaming option is currently available as a Limited Preview. Please apply for access by following the instructions below.
• After enabling the Unlimited Live Streaming option for a compatible camera, a fee of ¥990/month per camera will be charged when you play live video at any time within the given month. This fee also applies when using the Soracom API to obtain a live video stream URL within the given month.
• Please note that the Unlimited Live Streaming option is separate from a SoraCam license, and the Unlimited Live Streaming fee is not included in the SoraCam license fee. You may also use the Unlimited Live Streaming option without a SoraCam license. For more details on using the Unlimited Live Streaming option with or without a SoraCam license, please click here (Japanese).

How to apply

To apply for access to the Unlimited Live Streaming option, please click here, or sign in to the User Console, click Menu, and navigate to the Soracom Cloud Camera Services > Live Streaming Limited Preview page.

Subscription Containers are a feature available on certain Soracom IoT SIMs which allows you to add extra subscription plans to the same SIM for additional coverage and redundancy. When adding a subscription container to a SIM, the subscription plan is delivered using an over-the-air (OTA) update, with a status indicating the progress of the OTA update.

With this update, a new delivered status will be added in order to provide more details about the OTA update progress:

Status	Description
shipped	Soracom has prepared the subscription container and is waiting for your device to come online to start the OTA update, or Soracom has sent the OTA update and is waiting for the SIM to confirm its receipt.
delivered (new)	The SIM has confirmed receiving the OTA update; Soracom is now waiting for the SIM to install the subscription container.
ready	The SIM has confirmed that the subscription container was successfully installed, and your device can now use it.

Under normal network conditions, the status will quickly change from delivered to ready, indicating that the subscription container was successfully installed and is ready for use.

However, if your device has a weak signal or the OTA process is somehow interrupted, the status may get stuck in the delivered status, indicating that the installation has not yet completed and cannot be used by your device.

If the status remains delivered for more than 15 minutes, we recommend moving your device to a location with a stronger signal and rebooting the device to allow the SIM to retry the update.

Impact of this update

If you have implemented a process to programmatically check the status of an OTA update as part of your application, please note that this update will also affect the following APIs:

• Sim:listSims
• Sim:getSim

Once this update takes effect, these APIs will also return the delivered status according to the OTA update progress. You may need to update your application in order to handle the new status accordingly.

Effective date

This update is scheduled to take effect on December 18, 2023.

Please note that the effective date may change without prior notice.

If you have any questions or concerns, please don't hesitate to contact the Soracom Support team.

As the IBM Watson IoT Platform service has been discontinued as of December 1, 2023, we have ended support for the IBM Watson IoT service on the Soracom Beam MQTT Entry Point.

Customers who have been using the IBM Watson IoT Platform are requested to migrate to another MQTT service. Soracom Beam continues to support integration with various MQTT-based services, so please refer to Soracom Beam for information on alternative services.

If you have any questions or concerns regarding the end of support or migration, please contact Soracom Support.

In order to reduce ambiguity and provide customers in Japan with more accurate information on invoices and payment statements, the notation of tax classification for items that are not subject to Japanese consumption tax calculation will be revised as follows:

• Before change: "非課税" (Tax-exempt) or "対象外" (Not applicable)
• After change: "不課税" (Non-taxable)

Please note that this change only pertains to the notation and does not affect the actual tax classification or calculation itself.

For additional details on Japanese consumption tax classification, please refer to the following FAQ page: Is consumption tax charged on global coverage charges? (Japanese).

Effective date

This update will take effect on December 1, 2023.

As previously announced, prices for Soracom Cloud Camera Services (SoraCam) camera devices and cable accessories have now been revised as follows, in accordance with manufacturer (ATOM tech Inc.) pricing revisions:

ATOM Cam 2

• Current price: 3,480 yen
• New price: 3,980 yen

ATOM Cam Swing

• Current price: 4,980 yen
• New price: 5,680 yen

USB Power Cable (4.5m)

• Current price: 800 yen
• New price: 980 yen

Prices for SoraCam licenses remain unchanged.