When sending device data to Harvest Data, data can be easily retrieved from the User Console or using the Soracom API/CLI. With this update, the amount of data that can be retrieved at a time has been updated as follows.

Using the User Console

When viewing Harvest Data from the User Console, device data is retrieved automatically according to the selected resource and time period. You can download the data by clicking the Download button. Device data will be downloaded in 250MB increments. If the amount of data exceeds 250MB, click the Resume button to continue downloading subsequent increments.

For additional information on viewing and downloading data from the User Console, please refer to the Harvest Data documentation.

Using the Soracom API or CLI

Harvest Data can also be downloaded using the DataEntry:getDataEntries API or the data get-entries CLI command.

With this update, the maximum number of data entries that can be returned per request has been updated to 1,000. You can use the limit parameter to specify how many data entries to return, however please note that setting a limit higher than 1,000 will have no effect, as the number of data entries that will be returned by the API will still be limited to 1,000 entries per request.

If there are more than 1,000 data entries, the API response will include a link header that specifies the URL to use for retrieving the next increment of data entries. You can then repeat each API call until the response no longer includes the link header in order to retrieve all of the data entries. For more details on how to use this "pagination," please refer to the Handling Pagination documentation.

When using the Soracom CLI, you can use the --fetch-all option in order to perform the above pagination automatically.

Soracom Cloud MFA, a multi-factor authentication service, is now available.

Soracom Cloud MFA provides secure multi-factor authentication for web services and mobile applications by sending a one-time authentication code to a user's phone via SMS. Application developers can then verify authentication codes in order to confirm users.

With this release, the following APIs are available for integrating Soracom Cloud MFA's SMS-based authentication into existing applications:

• an API to generate authentication codes
• an API to send authentication codes to users using SMS
• an API to validate authentication codes entered by users

For more information on pricing and getting started with the APIs, please refer to the Soracom Cloud MFA product page (Japanese).

We are pleased to announce that the Soracom Starlink Business Kit is now available for purchase from the User Console.

Overview

The Soracom Starlink Business Kit is a product bundle that features Starlink Business, a next-generation large-scale satellite communication service. It also includes a Teltonika RUT241 industrial LTE router with an aluminum enclosure and an extensive operating temperature.

Starlink Business satellite communication is provided by thousands of low-earth orbit satellites, enabling significantly faster and lower-latency data communication compared to traditional satellite communication services. It is ideal for applications in locations where cellular and other wireless communication is unavailable, such business continuity planning (BCP) during a disaster as well as connectivity in mountainous regions or on the open seas.

The Teltonika RUT241 industrial LTE router includes a WireGuard VPN client which can be used to connect to various Soracom platform services using Soracom Arc, and provides Wi-Fi connectivity for downstream devices.

For more information, please visit the Starlink Business Kit product page (Japanese).

How to Purchase

The Starlink Business Kit is available to customers located in Japan with a business account, and can be purchased through the User Console.

For instructions on how to place an order, please refer to the Placing a New Order documentation.

• Please note that the Soracom Starlink Business Kit cannot be combined with other products during ordering. To purchase other items, please create a separate order.

We are excited to announce plan-US, a new IoT SIM that provides full nationwide multicarrier 4G, 5G, LTE-M, and NB-IoT coverage in the United States, with monthly data plans available from 1MB up to 10GB, ideal for a wide variety of low-to-high bandwidth and seasonal IoT applications, and suitable for deployments at every stage from prototyping to full deployment.

plan-US includes comprehensive nationwide coverage on major US national carriers as well as regional carriers, even in remote or rural areas. For even more coverage, plan-US also features Soracom's Subscription Container technology, a service that lets customers add additional subscriptions to their plan-US SIMs over-the-air. Adding a plan-US-max subscription enables connectivity on even more carriers in the United States, and adding a plan-US-NA extends coverage to Canada and Mexico.

plan-US is available for US customers starting today in both SIM card and eSIM form factors, and can be purchased from the Soracom User Console.

For pricing and more information, please visit the plan-US product page.

We are excited to introduce a new modern design for the User Console sign in screen!

In addition to improving the interface using the Soracom Design System, this update also increases the page loading speed by up to 5 times.

You can begin using the new sign in screen today at: https://auth.soracom.io/login

At this time, the existing sign in screen is still available. However, please note that we plan to automatically redirect to the new sign in screen at a future date.

We are pleased to announce that a free trial of Soracom Cloud Camera Services (SoraCam) is now available for customers in Japan.

The SoraCam free trial allows you to test an ATOM Cam Swing device that is managed by Soracom and view footage recorded to the cloud. Additionally, with the ATOM app, you can view live footage from the ATOM Cam Swing and control its pan and tilt.

Please note:

• Each trial session has a time limit of 30 minutes, however there is no limit to the number of sessions.
• The free trial cannot be used with your own SoraCam devices.
• Customers already using SoraCam are not eligible for the free trial.

To start the free trial, sign in to your Soracom account from the User Console, then click Menu → Soracom Cloud Camera Services → Devices, and click Start SoraCam Free Trial. For more information, please refer to the SoraCam Free Trial documentation (Japanese).

As previously announced on August 25, 2023, the following changes have now been applied to the format of the filename when exporting images or videos from Soracom Cloud Camera Services:

• Milliseconds will be added to timestamps.
• The timestamp(s) will refer to the date/time that the video was recorded rather than the date/time that the file was exported.

For more details about the changes, please refer to the Upcoming changes to filename format when exporting SoraCam files announcement.

As of September 7, 2023, prices for the following Japan-only devices have been revised. Prices are in Japanese Yen (¥) and include Japanese consumption tax.

WN-CS300FR LTE Router

• Old price: ¥13,200 (includes a ¥1,500 Soracom platform service coupon)
• New price: ¥12,100 (includes a ¥500 Soracom platform service coupon)

For more details, please visit the product page (Japanese).

Teltonika RUT240 Industrial LTE Router

• Old price: ¥31,680 (includes a ¥1,980 Soracom platform service coupon)
• New price: ¥28,380 (includes a ¥1,980 Soracom platform service coupon)

For more details, please visit the product page (Japanese).

Soracom maintains a Status Dashboard website where we post official information regarding Soracom service issues and system maintenance activities.

We will be changing the URL of the Status Dashboard as follows:

• Current Status Dashboard URL: https://status.soracom.com/
• New Status Dashboard URL: https://status.soracom.io/

In addition, we will be making several improvements to enhance the usability and functionality of the Status Dashboard.

Effective date

The new Status Dashboard will be available on October 4th, 2023.

Once the new Status Dashboard is available:

• Past events will be reflected on the new Status Dashboard.
• Events after this date will be posted to the new Status Dashboard, but are not guaranteed to be posted on the current Status Dashboard.

Additionally, the current Status Dashboard will be shut down on December 31st, 2023, and users will be automatically redirected to the new Status Dashboard.

What to do

• Keep using the current Status Dashboard for now.
• Starting on October 4th, use the new Status Dashboard to get the latest Soracom service status information.
• Update any bookmarks to the new Status Dashboard.
• If you use the current Status Dashboard's RSS feed, add the new Status Dashboard's RSS feed to keep receiving updates.

We apologize for any inconvenience this update may cause and greatly appreciate your understanding and cooperation. If you have any questions, please don't hesitate to contact the SORACOM Support team.

This is a notice that the createOperator and verifyOperator APIs have been discontinued. These APIs were previously provided to allow customers to programmatically generate Soracom accounts, but have now been removed to improve security.

Please note that you can still register new accounts using the normal Sign up screen of the User Console. For more information on account creation, please refer to the Create a Soracom Account documentation.