Customers located in Japan can now change their Support Plan directly from the User Console.

To change Support Plans, click on the Support in the upper right corner of the User Console, and then select Support Plans.

For more details about available Support Plans and additional support services, please contact our Support team.

Soracom Beam is a proxy service for forwarding data from a device to an endpoint that you specify, such as a server or a cloud service. We previously announced a new feature that allows you to add various authorization headers to the data forwarded by Beam.

With this update, you can now select the Amazon SageMaker service when configuring an AWS Signature V4 header option. This option is available when using the Beam Website entry point or HTTP entry point.

When selected, Beam will add the appropriate authorization headers needed to send data to Amazon SageMaker for prediction.

For instructions on configuring Beam for use with Amazon SageMaker, please refer to the Sending data to Amazon SageMaker using IAM authentication guide (Japanese).

Soracom Cloud Camera Services now supports an annual payment option for an always-on recording licenses. Currently, the service is offered in Limited Preview.

If you wish to use it, please apply for it. For more information, see Change Payment Term.

A new reference device, the I-O DATA UD-LT2 Industrial LTE Router, is now available on the Soracom IoT Store (Japan).

UD-LT1/EX Industrial LTE Router

• Compatible Soracom subscriptions: plan-D, plan-DU, plan-K, plan-K2 K2-300MB, plan01s (*1), plan01s - Low Data Volume, planX3 X3-5MB
• Supported countries and regions: Japan
• Price: 27,280 yen (tax included, bundled with a 1,000 yen Soracom platform coupon, valid for 6 months, applicable to services with Japan Coverage only)

For more details or to purchase, please visit the product page (Japanese).

We are pleased to announce that Euro billing can now be selected when creating a new Soracom account. When selected, all service fees will be calculated in Euros, and payments will also be processed in Euros.

This option is available for customers who are located in the European Union or in the United Kingdom.

Notes

• The billing currency setting is applied on a per-account basis. Choosing multiple currencies for the same account is not supported.
• Once configured, the billing currency cannot be changed.

A new API has been added to Soracom Cloud Camera Services for overriding export limits.

Previously, the maximum amount of video/still images that could be exported via the User Console or Soracom API/CLI was limited to 72 hours per month, per device.

With the new API, this export limit can now be freely set. For example, if you set the export limit to 100 hours, you can export up to 100 hours per month, per device.

• Simply changing the export limit will not incur overage fees.
• However, exporting beyond original 72 hours will incur hourly overage fees.

For more information on setting the export limit, see Setting Recorded Video Time Available for Export (Japanese).

The Soracom LTE-M Button is an easily-configured, battery-powered IoT button with cloud-native connectivity, designed for use in a variety of IoT applications, including facility management, elderly monitoring, asset monitoring, and industrial maintenance.

Device Features

• 3 click types (single, double, long) let you build and customize different actions.
• Send button click events to cloud services such as AWS, Google Cloud, and Microsoft Azure using Soracom Beam, Funk, Funnel, or Harvest.
• Button click data is sent using binary to minimize cellular data usage, and can be converted to JSON format with Binary Parser.
• Global LTE-M coverage provided by a built-in Soracom Air plan01s-LDV SIM (MFF2).
• Minimum 2,000 clicks with 2 user-replaceable LR6/AA batteries.
• IP54 rating helps protect against water and dust ingress.
• External I/O port (3.5mm jack) and 2-wire accessory that provides a way to trigger a button press electronically.

• Availability: France, Germany, United Kingdom, and United States
• Coverage: Please refer to the Supported Carriers documentation for a list of LTE-M networks currently available.
• Promotional Price: USD $54.99 (excluding tax; bundled with USD $15.00 Soracom platform coupon, valid for 12 months)

For more information, please refer to the product page.

We are experiencing a service degradation on T-Mobile Germany (Deutsche Telekom). Devices that are configured to connect to this network with a plan01s IoT SIM may have difficulty attaching. Other networks in Germany (Telefonica O2 and Vodafone) are working normally, and we are closely monitoring devices as they transition to other available networks.

If your devices are not configured to automatically reconnect to another available network, you may need to manually perform a power-cycle in order to resume network connectivity.

We are actively working with our network partner to re-establish service. We will keep you updated about any further information.

Soracom Beam is a proxy service for forwarding data from a device to an endpoint that you specify, such as a server or a cloud service. We previously announced a new feature that allows you to add various authorization headers to the data forwarded by Beam.

With this update, you can now select Amazon Location Service when configuring an AWS Signature V4 header option. This option is available when using Beam's Website entry point.

Configuring this option will allow Beam to send data such as location information to Amazon Location Service for device location tracking.

For more information, please refer to the following page (in Japanese):

• Sending requests to Amazon Location Service Tracking using IAM authentication

We have released two new APIs which allow you to check the data usage across multiple SIMs:

• Stats:getAirStatsOfGroup: Gets the data usage history of all SIMs belonging to a specified group.
• Stats:getAirStatsOfOperator: Gets the data usage history of all SIMs belonging to a specified operator. (Note that you can only query your own operator.)

These APIs allow you to obtain the daily or monthly data usage history at a group or operator level. This can be helpful if you want to check the total data usage of all SIMs belonging to a particular group, for example, without having to check data usage for each SIM individually and calculating the total separately.

Note that if a SIM is removed from a group in the middle of the Event Handler's daily or monthly period, any data usage that occurred prior to removal will still be counted towards that group's total traffic. Similarly, if a SIM is added to a group in the middle of the period, any previous data usage before the change will not be counted.