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Devices
a year ago

SmartFitPRO Standard + Analog Starter Kit now available

We are pleased to announce the SmartFitPRO Standard + Analog Starter Kit, now available from the Soracom IoT Store.

SmartFitPRO Standard + Analog is an IoT gateway by Kyokko Electric Co., Ltd., equipped with 8 contact inputs and 4 analog inputs (4-20mA). It enables digitization of existing industrial equipment such as flow meters, control valves, and pressure gauges, which only have analog outputs.

SmartFitPRO Standard + Analog Starter Kit

  • Availability: Japan only
  • Supported countries and regions: Japan
  • Price: 54,780 yen (tax included)
  • Bundled with a 2,000 yen Soracom platform coupon (valid for 6 months, applicable towards Japan Coverage services only)
  • Included Accessories: 8-channel contact input cable, analog input cable, Soracom IoT SIM for Japan (plan-D D-300MB, data communication only)

For more information, please refer to the product page (Japanese).

Announcement
a year ago

Reminder of Soracom Lagoon 2 discontinuation

As previously announced, the Soracom Lagoon 2 service is scheduled to be discontinued on May 31, 2024. From June 1 onwards, only Lagoon 3 will be available. We kindly ask customers to migrate to Lagoon 3 before Lagoon 2 is discontinued in order to avoid unexpected interruption.

Migrating from Lagoon 2 to Lagoon 3

For customers still using Lagoon 2, most of your Lagoon 2 data was automatically copied to Lagoon 3 on April 17, 2023 at 03:00 (UTC), in order to assist with migration.

Please refer to the Lagoon: Versions & Migration documentation for additional details on data that was not included in the April 17 migration, and for instructions on how to manually migrate any changes you may have made in Lagoon 2 after this time.

If you have any questions or concerns, please don't hesitate to contact the Soracom support team.

FeatureImprovements
a year ago

Improved VPG IP Address Mapping

We have improved the functionality of the IP Address Mapping feature in Virtual Private Gateways (VPG), making it easier to manage large numbers of entries efficiently.

Changes to the User Console

We have added a filter to the IP Address Map panel of the VPG configuration > Device LAN settings screen. You can now easily search for entries by IMSI or IP address.

Changes to the Soracom API

The VirtualPrivateGateway:listVirtualPrivateGatewayIpAddressMapEntries API now supports pagination with the following additional request parameters and response headers:

New Request Parameters

Name Type Description
last_evaluated_key string The last IP address returned from the previous request, equivalent to the value of the x-soracom-next-key response header. By specifying this parameter, the API will return the next page of IP Address Map entries.
limit integer The maximum number of IP Address Map entries to return.

New Response Headers

Name Type Description
x-soracom-next-key string The last IP address returned from the current request.
Beta
a year ago

The WebSocket-Supported Soracom Beam Website Entry Point is now available (Limited Preview)

We are pleased to announce the release of WebSocket support for the Soracom Beam Website Entry Point. WebSocket technology enables high efficiency, real-time communication between your devices and servers.

  • We intend to upgrade the Soracom Beam Website Entry Point to this WebSocket-supported version for all customers in the future.
  • At present, we do not have plan to incorporate WebSocket support into the existing Soracom Beam HTTP Entry Point or Unified Endpoint.

Website Entry Point (WebSocket-Supported Version) Pricing

Soracom Beam usage is calculated based on the number of requests made. For more details, please visit the Soracom Beam Pricing & Fee Schedule.

Please be aware that establishing a WebSocket connection between the device and the destination server with the WebSocket-supported Website Entry Point will count as 2 requests.

  • Once the connection is established, sending and receiving messages will not count as additional requests.
  • Data communication charges for Soracom Air / Soracom Arc will apply.

This feature is currently offered as a limited preview. If you are interested in accessing this feature, please reach out to our support team.

Improvements
a year ago

Soracom Endorse authentication tokens now support SIM ID

Soracom Endorse is an authentication service that issues secure tokens which can be used to verify that devices are genuinely connected to Soracom using an IoT SIM. Your server or application can then indepenently verify these tokens to determine if a device is allowed to access network resources.

With this update, you can now include SIM IDs in Soracom Endorse authentication tokens. This can greatly simplify the process of verifying tokens, especially for devices leveraging Subscription Containers or Soracom Arc, by allowing verification of a device using its corresponding SIM's SIM ID, rather than multiple different IMSIs.

For more details, please refer to the Configuring Soracom Endorse documentation.

FeatureBeta
a year ago

Improved Soracom Support Bot now available

We are excited to announce enhancements to the Soracom Support Bot, first launched on December 19, 2023. Based on customer feedback, we have made the following improvements:

  • Upgraded AI model with more accurate responses
  • Number of responses per ticket increased to 5 responses

Previously, the Soracom Support Bot was limited to providing only one response per support ticket. Now, customers can interact to rephrase their questions or provide further information, allowing the Soracom Support Bot to better understand the context and provide more appropriate answers.

Please note that Soracom support staff may terminate responses from the Soracom Support Bot if the dialogue is deemed inappropriate.

For more details about the Soracom Support Bot, please refer to the Creating a support request documentation.

The Soracom Support Bot is currently available as a public beta, free of charge. We welcome your feedback as we continue to improve its functionality.

Devices
a year ago

Armadillo-IoT Gateway A6E Cat.1 Model for Soracom Starter Kit now available

We are pleased to announce that the Armadillo-IoT Gateway A6E Cat.1 Model for Soracom Starter Kit is now available in the Soracom IoT Store.

Armadillo-IoT Gateway A6E Cat.1 Model is an IoT gateway from Atmark Techno, Inc. that operates at lower power consumption than previous models. It comes equipped with standard interfaces such as USB and LAN, in addition to RS485, digital input (DI), and digital output (DO), allowing direct connection to sensors and devices.

Armadillo-IoT Gateway A6E Cat.1 Model for Soracom Starter Kit

  • Supported countries and regions: Japan
  • Price: 46,200 yen (tax included, shipping separate)
  • Bundled with a 2,000 yen Soracom platform coupon (valid for 6 months, applicable towards Japan Coverage services only)

For more information, please refer to the product page (Japanese).

Devices
a year ago

Dust and water resistant IoT Gateway Pi-protect for Raspberry Pi now available

We are pleased to announce that Pi-protect, a dust and water resistant IoT gateway for Raspberry Pi, is now available in the Soracom IoT Store.

Pi-protect is a Raspberry Pi IoT gateway from Mekatrax Corporation which integrates a Raspberry Pi 4B with 4GPi (a 4G communication module for Raspberry Pi) and slee-Pi 3 (a power management and status monitoring module for Raspberry Pi), both popular Raspberry Pi modules with proven track records.

It also includes a high-capacity 12V/3A power supply that enables the addition of peripheral devices such as sensors, and a backup capacitor that allows automatic safe shutdown during power outages. These components are protected by an IP66/IP67 dust and water resistant case, as well as cable glands, and waterproof connectors.

Dust and Water Resistant IoT Gateway Pi-protect

  • Supported countries and regions: Japan
  • Price: 107,800 yen (tax included, shipping separate)
  • Includes a 2,000 JPY Soracom platform coupon (valid for 6 months, applicable to Japan Coverage services only)

Note: Soracom IoT SIM is not included. Please purchase separately. Compatible Soracom IoT SIMs include plan01s, plan-D, plan-DU, plan-K, and plan-K2 K2-300MB. Please note that as plan01s services are provided in Global Coverage, the included coupon cannot be applied towards plan01s fees.

For more details, please visit the product page.

Announcement
a year ago

SoraCam Cellular Pack now includes Soracom Platform Coupon

Starting January 18, 2024, we are now offering a 4,000 yen Soracom platform coupon with the SoraCam Cellular Pack. This coupon is valid for 6 months and can be applied to service fees with Japan Coverage, such as SoraCam monthly fees and license fees.

For more details, please refer to the product page (Japanese).

FeatureImprovements
a year ago

Additional coverage for plan01s now available

We are pleased to announce that 5G-NSA (5G non standalone) coverage for plan01s is now available in the following countries.

Coverage update

plan01s and plan01s - Low Data Volume

Albania, Australia, Austria

Bahrein, Belgium, Bulgaria

Canada, Croatia, Cyprus, Czech Republic

Denmark

Estonia

Finland, France

Germany, Greece

Hong Kong, Hungary

Indonesia, Ireland, Israel, Italy

Latvia, Lithuania

Netherlands, New Zealand, Norway

Portugal

Qatar

Romania

Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland

Tanzania, Thailand, Turkey

United Kingdom, United States

For complete details about data rates, supported carriers and radio types, and coverage in other countries, please refer to the Supported Carriers documentation.


As well we are happy to share that new LPWAN networks (beta) for plan01s are now available.

plan01s, plan01s - Low Data Volume

Coverage updates

Country Networks Before → After
Chile Entel - → NB-IoT (Beta)
Costa Rica Movistar - → LTE Cat-M1 (Beta)
Czech Republic T-Mobile - → LTE Cat-M1 (Beta)
Denmark 3 - → LTE Cat-M1 (Beta)
Greece Vodafone - → LTE Cat-M1 (Beta)
Honduras Claro - → LTE Cat-M1 (Beta)

For complete details about data rates, supported carriers and radio types, and coverage in other countries, please refer to the Supported Carriers documentation.