We are pleased to announce the launch of a new rendezvous point located in Sydney, Australia.

When a device using a Soracom Air for Cellular SIM connects to a cellular network, IP network connectivity is provided by one of Soracom's infrastructure regions, known as rendezvous points. With the addition of the Sydney rendezvous point, devices located in Australia will be able to connect to the internet and access IP services with lower latency.

Devices will automatically begin using the Sydney rendezvous point under the following conditions:

• The device is using a plan01s, plan01s - Low Data Volume, or planP1 subscription
• The device is located in Australia

For devices located outside of Australia, IP network connectivity will continue to be provided by other rendezvous points. For more information, please refer to the Rendezvous Points documentation.

Sydney rendezvous point with VPG

Virtual Private Gateways can now also be created using the Sydney rendezvous point, allowing for connecting to private networks and utilizing other advanced VPG functions from within Australia.

Please note that only devices physically located in Australia will be able to connect to a VPG that has been configured with the Sydney rendezvous point. Devices located outside of Australia will need their SIMs to be attached to a VPG with a different rendezvous point, or detached from the VPG, in order to access IP services.

Business customers located in Japan can now apply to switch their payment method to direct debit (also known as kouza-furikae). With the direct debit payment method, charges for monthly services will automatically be debited from your Japanese bank account.

You can apply to switch your payment method to direct debit from the User Console.

Upon submitting your application, an authorization request will be sent to you in the mail from Soracom's bank transaction provider, NetProtections. After you have completed the authorization form, your account payment method will be switched to direct debit. This process normally takes 2 months to complete.

Please note that direct debit is not available for individual customers.

For more details, please refer to the Change to direct debit (Japanese) documentation.

Pricing Calculator, a tool for calculating estimated costs of Soracom IoT SIMs, devices, and services for Japan coverage, has been updated to support cost calculations for plan-K2.

For details on using the Pricing Calculator, please refer to the Create Estimate (Japanese) documentation.

We are pleased to announce that planX3 coverage now includes the following countries:

• Cambodia
• Guernsey
• Martinique
• Serbia

Please note that for the following countries, 3G coverage is no longer available (however LTE coverage is still available):

• Indonesia
• Lithuania
• Malaysia
• Vietnam

For complete details about data rates, supported carriers, and coverage for planX3, please refer to the Supported Carriers documentation.

Customers with business accounts are eligible for invoice payment as their payment method. When using invoice payment, customers are able to choose for their invoices to be delivered by email.

While customers have been able to register up to five (5) email addresses where invoices will be sent, onlye one (1) address could be registered directly from the User Console. Additional email addresses could only be registered or modified by submitting a support inquiry.

With this update, customers can now add and edit the email addresses to which invoices are sent directly from the Soracom User Console, without the need to contact the Soracom support team.

For more information, see Updating Invoice Information (Japanese).

Soracom Cloud Camera Services (Japanese) can now be used with compatible camera devices that you already own.

Previously, you had to purchase a compatible camera device and a cloud recording license from Soracom at the same time in order to use the cloud recording function provided by Soracom Cloud Camera Services. Now, cloud recording licenses can be purchased individually for use with compatible camera deivces that you already have, such as ATOM Cam 2 and ATOM Cam Swing.

For more information on purchasing a standalone cloud recording license, please visit the Soracom Cloud Camera Services: License Management (Japanese) documentation.

To use a compatible camera device that you already own, follow the steps in the Soracom Cloud Camera Services (Japanese) instructions to login to the ATOM app using your Soracom account and add your compatible camera device.

Soracom's planP1 subscription is a subscription that provides 2G, 3G, and 4G/LTE coverage with low data rates in 20 countries in Asia.

Previously, the planP1 subscription could only be added as a Subscription Container to an existing plan01s SIM. Now, planP1 can be purchased directly as a SIM card, without the need to purchase a plan01s SIM and later add a planP1 Subscription Container.

For information on pricing, coverage, and available networks, please refer to the Supported Carriers documentation.

Purchasing planP1 SIMs

At this time, planP1 SIMs are available to customers located in Asia-Pacific and can be purchased directly from the User Console. Refer to the Order Management documentation for instructions on placing an order.

If you are located outside of Asia-Pacific and are interested in purchasing planP1 SIMs, please contact us for availability.

As of August 3, 2022, prices for the following Japan-only devices have been revised. Prices are in Japanese Yen (¥) and include Japanese consumption tax.

ATOM Cam 2

• Old price: ¥2,980
• New price: ¥3,480

For more details, visit the product page (Japanese).

ATOM Cam Swing

• Old price: ¥4,280
• New price: ¥4,980

For more details, visit the product page (Japanese).

S+ Camera is now compatible with Soracom Arc, enabling S+ Camera devices (excluding S+ Camera Basic) to communicate with the Soracom platform via Wi-Fi.

While S+ Camera devices have supported Wi-Fi communication, connecting to the Soracom platform, such as to store analysis data in Soracom Harvest and to build visualizations in Soracom Lagoon, was possible only with the cellular connection.

With this update, S+ Camera devices can now connect to the Soracom platform using Wi-Fi. By using Wi-Fi, large amounts of data can be sent and received at a lower cost. Moreover, compatible S+ Cameras can also be installed in locations where cellular coverage is poor.

For details on how to enable Soracom Arc and configure the communication path, please refer to the Soracom Arc: Switching the Communication Path (Japanese) documentation.

We are pleased to announce the addition of a dashboard to the User Console, as well as dark mode support.

Dashboard

The User Console now features a Dashboard page that displays various information about Soracom account and service usage. This page will give you an at-a-glance overview of your account, such as:

• Your current billing information as well as billing history from the past 2 months
• A summary of the total number of SIMs in your account and number of SIMs by each SIM status
• A summary of the number of Virtual Private Gateways (VPGs) in your account
• Your account information, such as Operator ID, email, etc.
• Information about the latest updates to the Soracom platform and product or service updates

The Dashboard page will be displayed automatically when logging into your account.

Dark Mode

The User Console now also features a dark theme. To turn dark mode on or off, simply click the toggle switch located on the right hand side of the User Console.