We would like to inform customers that pricing and service terms for some Soracom Services will be revised, effective February 1, 2026. These updates are intended to help customers more easily predict the monthly costs of using these services.

Details of the Change

• Date of Change: February 1, 2026
• Affected Services: Virtual Private Gateway, Virtual Private Gateway Fixed IP Address, Soracom Canal, Soracom Direct, Soracom Door, Soracom Junction
• Impact: Pricing structure for VPG and related features will be revised from hourly to monthly billing, based on a 30-day month (720 hours).

We appreciate your continued support and understanding. If you have any questions or concerns, please contact your sales representative or contact us via our webform.

Amazon Bedrock – Anthropic Claude 3.5 Sonnet, one of the AI models you can select in Soracom Flux AI Actions, will reach end of support on March 1, 2026 (see Amazon Bedrock Model Lifecycle).

Consequently, AI actions in Flux apps that utilize this model will be disabled after March 1, 2026. If you are using Amazon Bedrock – Anthropic Claude 3 Sonnet, please switch to another AI model by March 1, 2026.

You can view the available AI models for Soracom Flux AI Actions in the Soracom Flux documentation.

If you have any questions, please contact the Soracom Support team.

Soracom Flux is an IoT automation service that enables business efficiency and automation by combining processes such as notifications and generative AI-based analysis using IoT data collected from sensors, cameras, and other devices.

Using Soracom Flux's app template feature, IoT apps can be created simply by selecting a template optimized for a representative use case. Customers can also customize them as needed with minimal parameter adjustments.

We have now added a new app template, "Analyze and Notify Using SoraCam Videos via Harvest Files".

For an overview of the template, estimated costs, and specific usage instructions, please visit the IoT Template Gallery (Japanese).

Please note that this template is currently only available for customers located in Japan.

Soracom Flux is an IoT automation service that enables business efficiency and automation by combining processes such as notifications and generative AI-based analysis using IoT data collected from sensors, cameras, and other devices.

Using Soracom Flux's app template feature, IoT apps can be created simply by selecting a template optimized for a representative use case. Customers can also customize them as needed with minimal parameter adjustments.

We have now added a new app template, "SoraCam AI Video Analysis and Notification."

For an overview of the template, estimated costs, and specific usage instructions, please visit the IoT Template Gallery (Japanese).

Please note that this template is currently only available for customers located in Japan.

We would like to inform customers that pricing and service terms for some Soracom Air for Cellular subscriptions have been revised, effective December 1, 2025. These updates help ensure the Soracom platform remains reliable and sustainable as IoT use cases and deployments continue to grow and diversify.

Details of the Change

• Date of Change: December 1, 2025
• Affected Subscription Plans: plan01s, plan01s-LDV, plan-NA1, planP1, planX1, planX2, planX3, planX3-EU
• Impact: Measurement of downlink data usage will be revised to include IP headers, UDP headers, and GTP headers, matching the measurement applied to subscriptions launched since May 2023. This will add 36 to 40 bytes to each downlink packet. For more information, refer to Data Usage and Billing Calculations.

We appreciate your continued support and understanding. If you have any questions or concerns, please contact your sales representative or contact us.

Effective December 1, 2025, Soracom Flux pricing plans will be revised according to the previous announcement made on October 31, 2025.

If you have any questions regarding this revision, please contact us (Japanese).

Please note that this pricing revision applies only to customers located in Japan. Pricing for Global coverage remains unchanged.

We would like to inform customers located in Japan that pricing for Soracom Air for Sigfox will be revised, effective March 1, 2026. These updates help ensure the Soracom platform remains reliable and sustainable as IoT use cases and deployments continue to grow and diversify.

Overview of Changes

Pricing for Soracom Air for Sigfox annual subscription fees and device registration fees will be revised as follows. This revision applies to both newly registered devices and already registered devices.

Item	Current Pricing	Revised Pricing
Annual subscription fee	¥1,584 (tax included)	¥1,980 (tax included)
Device registration fee (initial)	¥1,584 (tax included)	¥1,980 (tax included)

Effective Date

March 1, 2026.

Notes

• All prices shown include tax for taxable services.
• This revision will automatically apply to all existing subscriptions starting March 1, 2026. No action is required from customers.
• A Soracom application service usage fee of ¥10 per month is included in the annual subscription fee.

Inquiries

If you have any questions or concerns about the pricing revision, please contact your sales representative or Soracom Support.

We appreciate your understanding and continued support of Soracom.

Please note that this service is currently only available for customers located in Japan.

Soracom Flux is an IoT automation service that enables business efficiency and automation by combining processes such as notifications and generative AI-based analysis using IoT data collected from sensors, cameras, and other devices.

Using Soracom Flux's app template feature, IoT apps can be created simply by selecting a template optimized for a representative use case. Customers can also customize them as needed with minimal parameter adjustments.

We have now added 5 new app templates:

• Personal weather forecast with GPS Multi Unit
• Detect and notify people count with RTSP-compatible cameras
• Real-time access to SoraCam with LTE-M Button
• Periodically update SoraCam image quality settings
• Detect and notify location information with GPS Multi Unit

For an overview of each template, estimated costs, and specific usage instructions, please visit the IoT Template Gallery (Japanese).

Please note that these templates are currently only available for customers located in Japan.

Corrections were made to the description on January 8, 2026.

[Correction] Google Gemini 2.0 Flash and Google Gemini 2.0 Flash-Lite will continue to be available after the dates mentioned below.

Google Gemini 2.0 Flash and Google Gemini 2.0 Flash-Lite, two of the AI models available in Soracom Flux AI Actions, were scheduled for discontinuation on the following dates: will remain available instead. For details, see Model versions and lifecycle.

• Google Gemini 2.0 Flash: February 5, 2026
• Google Gemini 2.0 Flash-Lite: February 25, 2026

You can view the available AI models for Soracom Flux AI Actions in the Soracom Flux documentation.

If you have any questions, please contact Soracom Support.

Soracom previously did not advertise an MTU (Maximum Transmission Unit) value to devices, so they relied on their implementation defaults (typically 1500 bytes). You can now configure the MTU per SIM group from the Soracom User Console so that the network advertises the value that best fits each deployment.

Why MTU control matters

MTU represents the largest IP packet that can traverse a link without being fragmented. When packets exceed the announced MTU, the cellular network must split them or drop them outright, which adds protocol headers, increases retransmission risk, and can prevent applications from communicating at all. Deployments that rely on VPN tunnels, private routes, or embedded devices with smaller buffers often had to work around the previous fixed MTU, leading to chronic fragmentation and lower throughput.

Benefits of customizing the MTU

By selecting an MTU that matches the rest of your network, you can keep packet sizes consistent end to end and avoid unnecessary fragmentation. Set a smaller value for VPN tunnels or other constrained links, while keeping the default for groups where the entire network between the device and its peers can accommodate larger packets.

Setting the appropriate MTU delivers the following benefits:

• Reduces unnecessary fragmentation and retransmissions, preventing throughput loss on cellular links.
• Prevents packet drops or application outages caused by MTU mismatches, reducing troubleshooting overhead.

Note: Some devices do not support MTU updates advertised by the network and will continue operating with their default value (typically 1500 bytes). Please confirm the device specifications beforehand.

For UI steps, API/CLI payload examples, and tips on verifying the right value (for example with ping), see IP Link MTU Configuration.

If you have any questions, please contact Soracom Support.