We would like to inform customers that we have decided to postpone IPv6 Access Support for the Soracom API, which we previously announced would be released on March 6, 2025, due to issues identified in certain components. This postponement will allow us to prevent unexpected behavior when using the Soracom API with an IPv6 address. We will provide an update once the necessary fixes are completed.

We apologize for any inconvenience this may cause and appreciate your understanding.

Note: This is an update to the Postponement of Increased HTTP Keep-Alive timeout for Soracom Entry Points announcement made in February.

When a device sends data to Soracom using HTTP, it may optionally specify a Connection: keep-alive directive in the HTTP request header in order to reuse the underlying TCP connection and reduce the reconnection data usage when sending additional HTTP requests.

Until now, the maximum HTTP Keep-Alive timeout supported by Soracom HTTP entry points has been 5 seconds. With this update, the maximum timeout will be increased to 65 seconds for the entry points belows. This change will allow Soracom Air for Cellular and Soracom Arc devices sending HTTP requests to these entry points at intervals shorter than 65 seconds to maintain the connection and reduce data usage.

Affected Entry Points

• Soracom Beam HTTP Entry Point
• Soracom Beam Website Entry Point
• Soracom Funk HTTP Entry Point
• Soracom Funnel HTTP Entry Point
• Soracom Harvest Data/Files HTTP Entry Point
• Unified Endpoint HTTP Entry Point

Effective Date

This update will be rolled out starting from April 7, 2025.

Please note that the effective date may change without prior notice.

Action Required

If your device cannot support the extended Keep-Alive timeout, we recommend disabling Keep-Alive by including the Connection: close directive in your HTTP request headers.

If you have any questions or concerns, please don't hesitate to contact the Soracom Support team.

Currently, prepaid coupons are available for purchase by both individual and corporate accounts in Japan. These coupons can be used to pay for IoT SIM basic and data usage fees, Soracom Beam service fees, and other platform fees. For more details, please visit Prepaid Coupons (Japanese).

Starting April 1, 2026, prepaid coupons will no longer be available for purchase by customers with individual accounts.

This change will not affect customers with corporate accounts who will continue to be able to purchase prepaid coupons after April 1, 2026.

If you are unsure if your account is registered as an individual or corporate account, or if you have other questions or concerns, please contact Soracom Support.

We are pleased to announce that the following four features, previously provided as a Public Beta, have now been officially released:

• Unified Endpoint
• WebSocket Communication for Soracom Beam Website Entry Point
• Soracom Binary Format v1
• Soracom Lagoon 3 Expression

These features are designed to facilitate smoother data transmission and processing from devices. Below are the details of each feature:

Unified Endpoint

Unified Endpoint is a service that provides a common entry point for transferring data sent from devices to Soracom services such as Beam, Funnel, Funk, and Harvest Data. It enables centralized data flow management and more efficient data processing.

WebSocket Communication for Soracom Beam Website Entry Point

The WebSocket Communication feature for the Soracom Beam Website Entry Point allows real-time data transmission. This ensures faster and more efficient data processing.

Soracom Binary Format v1

Soracom Binary Format v1 is a binary data format that enables transmission of large amounts of binary data using multiple TCP packets and recombining the segments into a single message. By using this format, data consistency is maintained, enabling highly reliable data communication.

Soracom Lagoon 3 Expression

Soracom Lagoon 3's Expression feature allows you to create new queries by processing existing queries. This enhances the flexibility of data analysis and supports more complex data processing.

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Soracom remains committed to improving our services based on your feedback and usage. If you have any questions, please feel free to contact Soracom Support.

We are excited to announce that Soracom Flux is now available in three plans: Developer, Standard, and Enterprise.

The Developer plan allows for the creation of up to 3 Flux apps and includes a bundled number of events, credits, and notification allowance at no cost (fees apply for additional events or credits), and is suited for small-scale IoT projects that have simple automation requirements. Customers previously using the Free plan have been transitioned to the Developer plan.

The Standard plan extends the number of Flux apps, events, credits, and notification allowance, and provides additional features and support essential to large-scale projects that require more complex automation.

We also are pleased to provide the Enterprise plan which is custom tailored to meet the needs of projects that have mission-critical IoT automatiion requirements.

For more information on each plan, please refer to the Soracom Flux documentation and the Pricing & Fee Schedule.

We would like to inform customers that support for TLS (Transport Layer Security) v1.0 and v1.1 on the Soracom API will end on March 31, 2025.

TLS v1.0 and v1.1 are outdated encryption protocols with known security vulnerabilities. As part of our efforts to enhance security and comply with the latest security standards, accessing the Soracom API will require TLS v1.2 or later once support has ended.

We kindly ask all customers to check whether the systems and libraries you use to access the Soracom API are compatible with TLS v1.2 or later, and to update or reconfigure them as necessary. Although we are providing ample time to prepare for this change, we strongly recommend customers to take action as soon as possible.

If you have any questions or need assistance with transitioning to TLS v1.2 or later, please feel free to contact Soracom Support.

We remain committed to enhancing security and delivering a safe and reliable service. We appreciate your understanding and cooperation.

We would like to inform customers that the previously announced update for increasing the HTTP Keep-Alive timeout for Soracom Entry Points has been postponed. As this time, the HTTP Keep-Alive timeout value remains unchanged at 5 seconds.

This postponement is to allow for additional improvements so that maintaining connections is easier and more stable, particularly for applications where data is frequently sent and received.

We will provide another announcement once a new schedule for the release of this feature is determined.

Thank you very much for your patience and understanding. If you have any questions or encounter issues related to this change, please feel free to contact Soracom Support.

We are excited to announce the resumption of sales for the Soracom Cloud Camera Services (SoraCam) camera units (device only, without licenses). In conjunction with this resumption, we have revised the sales prices to include the Soracom platform service coupon. All prices listed are inclusive of tax.

Resumption Date

Sales will resume on February 7, 2025, at 11:00 AM JST.

ATOM Cam 2

• Old price: ¥3,480
• New price: ¥4,970 (includes a ¥990 Soracom platform service coupon)

For more details, visit the product page (Japanese).

ATOM Cam Swing

• Old price: ¥4,980
• New price: ¥6,670 (includes a ¥990 Soracom platform service coupon)

For more details, visit the product page (Japanese).

About Soracom Platform Service Coupon

The Soracom platform service coupon (Japanese) can be applied towards the payment of various service fees on the Soracom platform. For instance, it can be used to cover monthly fees for SoraCam licenses, such as the Cloud Recording License, Cloud Motion Detection "Unlimited" Recording License, and Unlimited Live Streaming.

As a result, customers utilizing SoraCam will find that their actual out-of-pocket expenses remain unchanged.

Please note that the validity period for Soracom platform service coupons is five months.

We hope these updates enhance your experience with SoraCam. For any questions or further assistance, please contact Soracom Support.

Prices for the following Japan-only devices have been revised. Prices are in Japanese Yen (¥) and include Japanese consumption tax.

GPS tracker GW (BLE Beacon support) Starter Kit

• Old price: ¥17,600
• New price: ¥18,150

For more details, visit the product page (Japanese).

Wio LTE (JP version)

• Old price: ¥12,650 (includes a ¥1,000 Soracom platform service coupon)
• New price: ¥13,750 (includes a ¥1,000 Soracom platform service coupon)

For more details, visit the product page (Japanese).

Grove IoT Starter Kit for SORACOM (Wio LTE JP Version)

• Old price: ¥17,578 (includes a ¥1,000 Soracom platform service coupon)
• New price: ¥19,800 (includes a ¥1,000 Soracom platform service coupon)

For more details, visit the product page (Japanese).

We would like to inform customers of the following network coverage updates for Soracom Air for Cellular global coverage connectivity.

plan01s-LDV

Country	Network	Before	After	Remarks
Japan	NTT docomo	3G, 4G/LTE	-	Network shutdown

For complete details about data rates, supported carriers and radio types, and coverage in other countries, please refer to the Supported Carriers documentation.