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Announcement
4 days ago

Pre-orders for SoraCam Outdoor Use Kit now available

We are pleased to start pre-orders for two new Soracom Cloud Camera Services (SoraCam) products.

SoraCam Outdoor Starter Kit: A ready-to-use set for locations with an available power source. Includes an LTE-compatible Wi-Fi router, a high data usage SIM, and a waterproof AC power adapter, all housed in a waterproof case.

SoraCam Outdoor Solar Kit: A set that enables SoraCam use in locations without a reliable power source, featuring a rechargeable battery box and solar panel. Also includes an LTE-compatible Wi-Fi router and a high data usage SIM.

Pre-order start

Pre-orders for both kits start Wednesday, July 16. Shipping is scheduled for early August.

For details, please refer to each product's page.

Announcement
4 days ago

Soracom Icon Set v2.5 now available

The Soracom Icon Set is Soracom's official icon set containing Soracom service, component, device, and other useful icons that engineers, system integrators, and other users can use in building IoT architecture diagrams.

With this update, we have added several new icons:

The Soracom Icon Set is available in multiple formats including PowerPoint and PNG, and can be downloaded from the Soracom Developers: Downloads page.

Announcement
5 days ago

Remote Command HTTP/SSH Pricing Announcement Postponed

We would like to inform customers that pricing for Remote Command HTTP/S and Remote Command SSH features has been postponed.

When these features were initially released, we indicated that pricing would be announced around June 2025. Based on valuable feedback, we have decided to reschedule the announcement for August 2025 or later. Until then, both features will remain available free of charge.

We sincerely apologize for any confusion this postponement may cause and greatly appreciate your understanding and patience.

Announcement
3 weeks ago

[Japan only] New consultation service Soracom Launch Support now available

Soracom Launch Support is a service where you can consult directly with Soracom's IoT professionals about developing your IoT application. You can ask questions like "Where should I start?" or "What decisions should I make?" and our IoT experts will work with you to consider everything from technical architecture to project planning.

Starting today, June 25, 2025, we are accepting applications for Soracom Launch Support.

Monthly Fee

11,000 yen (tax included)

How to Apply

If you would like to use Soracom Launch Support to help get your IoT project up and running, sign in to the User Console as your root user, switch to Japan Coverage, then click the Support menu, choose Soracom Launch Support, and follow the on-screen instructions. The application process takes only a few minutes.

If you don't already have a Soracom account, please refer to the Create a Soracom Account documentation for creating an account and registering a payment method prior to applying.

For more details, please refer to the User console (Japanese).

Please note that this service is currently only available for customers located in Japan. If you are located outside of Japan and are interested, please contact us.

Announcement
3 months ago

Soracom Air plan-D (Data-only) pricing update

Prices for SORACOM Air plan-D (Data-only) IoT SIM cards (Nano, Micro, and Standard) will be revised as follows:

  • Old price: 850.3 yen (tax included)
  • New price: 871.2 yen (tax included)

The new price will take effect on April 3, 2025.

Please note that the updated price does not include shipping and handling fees.

Prices for other SIMs, including SORACOM Air plan-D (Data/SMS) and SORACOM Air plan-D D-300MB, remain unchanged.

For more information on purchasing, please click here.

DevicesAnnouncement
3 months ago

LTE-M CO2 Sensor RS-LTECO2 Starter Kit pricing updates in Japan

As of April 1, 2025, the price of the LTE-M CO2 Sensor RS-LTECO2 Starter Kit has been revised as follows. Prices are in Japanese Yen (¥) and include Japanese consumption tax.

LTE-M CO2 Sensor RS-LTECO2 Starter Kit

  • Old price: ¥19,800 (including ¥1,800 SORACOM platform coupon)
  • New price: ¥12,100 (including ¥1,000 SORACOM platform coupon)

For more details, visit the product page (Japanese)

Announcement
3 months ago

Soracom Icon Set v2.4.1 now available

The Soracom Icon Set has been updated.

  • The following icons have been removed due to the discontinuation of the Soracom Mosaic service

    • SISS023 (Soracom Mosaic)
    • SIS0209 (S+ Camera B)
    • SIS0225 (S+ Camera Design)
  • The following icons have been renamed

    • SIS0208 (S+ Camera A) → Edge AI Camera
    • SIS0214 (S+ Smart Notification Service) → Connector

The updated icon set is available in PowerPoint, PNG, and SVG formats, and can be downloaded from the Soracom Icon Set download page.

Announcement
4 months ago

Postponement of IPv6 Access Support for the Soracom API

We would like to inform customers that we have decided to postpone IPv6 Access Support for the Soracom API, which we previously announced would be released on March 6, 2025, due to issues identified in certain components. This postponement will allow us to prevent unexpected behavior when using the Soracom API with an IPv6 address. We will provide an update once the necessary fixes are completed.

We apologize for any inconvenience this may cause and appreciate your understanding.

Announcement
4 months ago

Increased HTTP Keep-Alive timeout for Soracom Entry Points (Update)

Note: This is an update to the Postponement of Increased HTTP Keep-Alive timeout for Soracom Entry Points announcement made in February.

When a device sends data to Soracom using HTTP, it may optionally specify a Connection: keep-alive directive in the HTTP request header in order to reuse the underlying TCP connection and reduce the reconnection data usage when sending additional HTTP requests.

Until now, the maximum HTTP Keep-Alive timeout supported by Soracom HTTP entry points has been 5 seconds. With this update, the maximum timeout will be increased to 65 seconds for the entry points belows. This change will allow Soracom Air for Cellular and Soracom Arc devices sending HTTP requests to these entry points at intervals shorter than 65 seconds to maintain the connection and reduce data usage.

Affected Entry Points

  • Soracom Beam HTTP Entry Point
  • Soracom Beam Website Entry Point
  • Soracom Funk HTTP Entry Point
  • Soracom Funnel HTTP Entry Point
  • Soracom Harvest Data/Files HTTP Entry Point
  • Unified Endpoint HTTP Entry Point

Effective Date

This update will be rolled out starting from April 7, 2025.

Please note that the effective date may change without prior notice.

Action Required

If your device cannot support the extended Keep-Alive timeout, we recommend disabling Keep-Alive by including the Connection: close directive in your HTTP request headers.

If you have any questions or concerns, please don't hesitate to contact the Soracom Support team.

AnnouncementEnd of Support
4 months ago

Discontinuation of Prepaid Coupons for Individual Accounts

Currently, prepaid coupons are available for purchase by both individual and corporate accounts in Japan. These coupons can be used to pay for IoT SIM basic and data usage fees, Soracom Beam service fees, and other platform fees. For more details, please visit Prepaid Coupons (Japanese).

Starting April 1, 2026, prepaid coupons will no longer be available for purchase by customers with individual accounts.

This change will not affect customers with corporate accounts who will continue to be able to purchase prepaid coupons after April 1, 2026.

If you are unsure if your account is registered as an individual or corporate account, or if you have other questions or concerns, please contact Soracom Support.