We are pleased to announce that Soracom IoT SIM eSIM Mini Reels (containing 100 units) are now available for plan01s and planX3. Prices below include tax but do not include shipping fees.

SORACOM Air embedded SIM (plan01s) Industrial grade 100 SIM pack, SGEIL01

• Price: $660.00

For more details, please refer to the product page.

SORACOM Air embedded SIM (planX3/X3-5MB) Industrial grade 100 SIM pack, SGEILM1

• Price: $660.00

For more details, please refer to the product page.

Additionally, the following products have been discontinued:

• SORACOM IoT SIM embedded SIM (plan01s) Industrial Grade SAMPLES 10 SIM Pack
• SORACOM IoT SIM embedded SIM (plan01s-low_data_volume) Industrial Grade SAMPLES 10 SIM Pack

As of November 6, 2024, the price of the Teltonika RUT240　Industrial LTE Router has been revised. Prices are in Japanese Yen (¥) and include Japanese consumption tax. The new price is valid while supplies last.

Teltonika RUT240　Industrial LTE Router

• Old price: ¥28,380 (including ¥1,000 SORACOM platform coupon)
• New price: ¥17,500 (without SORACOM platform coupon)

For more details, visit the product page (Japanese)

We are pleased to announce that the new Virtual Private Gateway (VPG) Type-F2, previously available as a Public Beta, has now been officially released as General Availability (GA). VPG Type-F2 is designed to simplify IP-based bidirectional communication between devices and the cloud.

Based on your feedback during the Public Beta, we have improved communication stability and optimized connection quality, making VPG Type-F2 more reliable for use in production.

If you have an existing VPG Type-F2 created during the Private Beta, you can continue to use it now as the official GA release. No action is required.

However, please note that the SIM-Based Routing functionality is not yet available for VPG Type-F2.

For more information on VPG Type-F2 including setup and configuration instructions, please see the Virtual Private Gateway and VPG Type-F2 Configuration documentation. Pricing information is also available in the Pricing & Fee Schedule.

VPG Type-E, Type-F, and Type-G options remain available as General Availability (GA).

In order to provide the best experience for our customers, the eSIM Profile service launched earlier this year will now be available on an opt-in basis. This update will allow us to improve the operational reliability of the service for customers installing Soracom Air for Cellular subscription plans to compatible eSIM devices while reducing impact to customers who do not require this service, and will apply to both the User Console and Soracom API/CLI.

If you would like to begin or continue using the eSIM Profile service, please speak to your sales representative or contact us in order to opt-in.

Please note that this update does not affect the availability or sales of physical eSIM products.

For more information on eSIM Profiles, please refer to the eSIM Profile documentation.

We sincerely apologize for any inconvenience this update may cause and greatly appreciate your understanding.

When using a Soracom Cloud Camera Services (SoraCam) compatible device to save video recordings to the cloud, each video is saved to the cloud with both a "Camera Time" (the time that the camera captured the video) and a "Server Time" (the time the recording is saved to the cloud). Once saved, video recordings can be downloaded afterwards by specifying the time of the video to download.

Although SoraCam-compatible cameras use Network Time Protocol (NTP) to synchronize time, there may be discrepencies between the "Camera Time" and the "Server Time". Since the download function refers to the "Server Time" of a video, the downloaded video might not correspond exactly to the video that was recorded at the specified time, making it a challenge to obtain video from a specific time.

With this update, the download function will be modified such that the video download will be based on the "Camera Time" instead. This update will also apply to still image downloads.

Before this change

The video recording returned by the download function is based on the time that the recording is saved to the cloud ("Server Time"). For example, if there is a 2-second delay between the time the camera captured the video and the time the recording is saved to the cloud, specifying 13:00:02 could result in downloading video that was actually captured at 13:00:00:

After this change

The video recording returned by the download function will be based on the time that the camera captured the video ("Camera Time"). Now, even if there is a 2-second delay between the time the camera captured the video and the time the recording is saved to the cloud, specifying 13:00:00 will correctly download the video that was captured at 13:00:00:

This change will also apply when downloading images, and will also apply to the SoraCam video and image export functions in the Soracom CLI and Soracom API.

Effective Date

This change will take effect on October 24, 2024 at 0:00 AM (UTC).

Please note that the effective date may be subject to change without prior notice.

For more information about SoraCam, please refer to the Soracom Cloud Camera Services documentation (Japanese).

If you have any questions or concerns, please feel free to contact Soracom Support.

As previously announced, Harvest Data allows setting the timestamp of device data according to a custom time value included in the data. This allows you reflect the exact time when your device generated the data, rather than the time the data arrived and was stored by Harvest Data.

While it has been possible to specify any arbitrary date and time for the custom timestamp, in certain situations this may lead to unexpected behavior, such as when the date and time value provided by the device significantly differs from the actual date and time due to the device's internal clock drift.

Therefore, we will update Harvest Data to return an error if the difference between the date and time specified by the device and the actual date and time greatly exceeds that of normal use cases.

This change is scheduled to be applied after November 5th, 2024.

If you have any questions or concerns, please feel free to contact Soracom Support.

When using Soracom Flux AI Actions to send instructions or questions to an AI model, requests are managed using Flux credits. For example, using the Amazon Bedrock Anthropic Claude 3 Haiku AI model consumes 1 Flux credit per request.

Due to the price revision of the Google Gemini 1.5 Pro price revision, we have revised the number of credits consumed for the Google Gemini 1.5 Pro Flux AI Action as follows:

For more information, please refer to the following documentation:

• Flux pricing and credits
• How to check your remaining credits

Prices for the following Japan-only devices have been revised. Prices are in Japanese Yen (¥) and include Japanese consumption tax.

Soracom Onyx - LTE USB Modem (SC-QGLC4-C1)

Newly added: Soracom Onyx - LTE USB Modem (SC-QGLC4-C1)（50pcs pack）

• Price: ¥570,900 (includes a ¥52,500 Soracom platform service coupon)

For more details, visit the product page (Japanese).

LTE Cat.M module board BG96 Mini PCIe

• Old price: ¥4,378 (includes a ¥1,000 Soracom platform service coupon)
• New price: ¥5,225 (includes a ¥1,000 Soracom platform service coupon)

Newly added: LTE Cat.M module board BG96 Mini PCIe (100 pack)

• Price: ¥495,000 (includes a ¥100,000 Soracom platform service coupon)

For more details, visit the product page (Japanese).

LTE Cat.1 module board EC21-J Mini PCIe (with GNSS)

• Old price: ¥6,358 (includes a ¥1,000 Soracom platform service coupon)
• New price: ¥7,150 (includes a ¥1,000 Soracom platform service coupon)

Newly added: LTE Cat.1 module board EC21-J Mini PCIe (with GNSS) (100 pack)

• Price: ¥635,800 (includes a ¥100,000 Soracom platform service coupon)

For more details, visit the product page (Japanese).

3G/LTE Cat.1/LTE Cat.M module development board kit Mini PCIe EVBKIT

• Old price: ¥14,080
• New price: ¥17,050

For more details, visit the product page (Japanese).

IP65 antenna for LTE Cat.1/LTE Cat.M module Taoglas GA.130.201111

• Old price: ¥2,618 (includes a ¥100 Soracom platform service coupon)
• New price: ¥2,838 (includes a ¥100 Soracom platform service coupon)

For more details, visit the product page (Japanese).

Wio LTE (JP version)

• Old price: ¥11,880 (includes a ¥1,000 Soracom platform service coupon)
• New price: ¥12,650 (includes a ¥1,000 Soracom platform service coupon)

For more details, visit the product page (Japanese).

GPS tracker GW (BLE Beacon support) Starter Kit

• Old price: ¥21,780
• New price: ¥17,600

For more details, visit the product page (Japanese).

GPS tracker GW (BLE Beacon support) Starter Kit with BLE temperature and humidity sensors (3pcs)

• Old price: ¥54,780 (includes a ¥2,000 Soracom platform service coupon)
• New price: ¥50,600 (includes a ¥2,000 Soracom platform service coupon)

For more details, visit the product page (Japanese).

SORACOM LTE-M Button for Enterprise (100 pack)

• Old price: ¥591,800 (includes a ¥60,000 Soracom platform service coupon)
• New price: ¥547,800 (includes a ¥60,000 Soracom platform service coupon)

For more details, visit the product page (Japanese).

Starting in October 2024, the Qualified Invoice Issuer (hereafter "Issuer") for purchases denominated in a currency other than Japanese Yen will change.

Before this change

The Issuer for purchases denominated in a currency other than Japanese Yen was Soracom Corporation, Ltd. (Registration Number T2700150113371). This applied both to purchases of goods (IoT SIMs & devices) as well as services (subscription fees, data usage charges, etc.).

After this change

The Issuer for purchases denominated in a currency other than Japanese Yen will change to the following:

• For purchases of goods (IoT SIMs & devices): Soracom, Inc. (Registration Number T9011001102783)
• For purchases of services (subscription fees, data usage charges, etc.): Soracom Corporation, Ltd. (Registration Number T2700150113371) (no change)

Please note that these changes only apply to customers located in Japan.

Furthermore, the Issuer for purchases denominated in Japanese Yen will not change and will continue to be Soracom, Inc. (Registration Number T9011001102783).

Effective Date

This change will apply to purchases from October 2024. We kindly ask customers make adjustments to the Registration Number accordingly.

When a device sends data to Soracom using HTTP, it may optionally specify a Connection: keep-alive directive in the HTTP request header in order to reuse the underlying TCP connection and reduce the reconnection data usage when sending additional HTTP requests.

Until now, the maximum HTTP Keep-Alive timeout supported by Soracom HTTP entry points has been 5 seconds. With this update, the maximum timeout will be increased to 65 seconds for the entry points belows. This change will allow Soracom Air for Cellular and Soracom Arc devices sending HTTP requests to these entry points at intervals shorter than 65 seconds to maintain the connection and reduce data usage.

Affected Entry Points

• Soracom Beam HTTP Entry Point
• Soracom Beam Website Entry Point
• Soracom Funk HTTP Entry Point
• Soracom Funnel HTTP Entry Point
• Soracom Harvest Data/Files HTTP Entry Point
• Unified Endpoint HTTP Entry Point

Effective Date

This update will be rolled out starting from November 5, 2024.

Please note that the effective date may change without prior notice.

Action Required

If your device cannot support the extended Keep-Alive timeout, we recommend disabling Keep-Alive by including the Connection: close directive in your HTTP request headers.

If you have any questions or concerns, please don't hesitate to contact the Soracom Support team.