Soracom Launch Support is a service where you can consult directly with Soracom's IoT professionals about developing your IoT application. You can ask questions like "Where should I start?" or "What decisions should I make?" and our IoT experts will work with you to consider everything from technical architecture to project planning.

Starting today, June 25, 2025, we are accepting applications for Soracom Launch Support.

Monthly Fee

11,000 yen (tax included)

How to Apply

If you would like to use Soracom Launch Support to help get your IoT project up and running, sign in to the User Console as your root user, switch to Japan Coverage, then click the Support menu, choose Soracom Launch Support, and follow the on-screen instructions. The application process takes only a few minutes.

If you don't already have a Soracom account, please refer to the Create a Soracom Account documentation for creating an account and registering a payment method prior to applying.

For more details, please refer to the User console (Japanese).

Please note that this service is currently only available for customers located in Japan. If you are located outside of Japan and are interested, please contact us.

Prices for SORACOM Air plan-D (Data-only) IoT SIM cards (Nano, Micro, and Standard) will be revised as follows:

• Old price: 850.3 yen (tax included)
• New price: 871.2 yen (tax included)

The new price will take effect on April 3, 2025.

Please note that the updated price does not include shipping and handling fees.

Prices for other SIMs, including SORACOM Air plan-D (Data/SMS) and SORACOM Air plan-D D-300MB, remain unchanged.

For more information on purchasing, please click here.

As of April 1, 2025, the price of the LTE-M CO2 Sensor RS-LTECO2 Starter Kit has been revised as follows. Prices are in Japanese Yen (¥) and include Japanese consumption tax.

LTE-M CO2 Sensor RS-LTECO2 Starter Kit

• Old price: ¥19,800 (including ¥1,800 SORACOM platform coupon)
• New price: ¥12,100 (including ¥1,000 SORACOM platform coupon)

For more details, visit the product page (Japanese)

The Soracom Icon Set has been updated.

• The following icons have been removed due to the discontinuation of the Soracom Mosaic service

  • SISS023 (Soracom Mosaic)
  • SIS0209 (S+ Camera B)
  • SIS0225 (S+ Camera Design)

• The following icons have been renamed

  • SIS0208 (S+ Camera A) → Edge AI Camera
  • SIS0214 (S+ Smart Notification Service) → Connector

The updated icon set is available in PowerPoint, PNG, and SVG formats, and can be downloaded from the Soracom Icon Set download page.

We would like to inform customers that we have decided to postpone IPv6 Access Support for the Soracom API, which we previously announced would be released on March 6, 2025, due to issues identified in certain components. This postponement will allow us to prevent unexpected behavior when using the Soracom API with an IPv6 address. We will provide an update once the necessary fixes are completed.

We apologize for any inconvenience this may cause and appreciate your understanding.

Note: This is an update to the Postponement of Increased HTTP Keep-Alive timeout for Soracom Entry Points announcement made in February.

When a device sends data to Soracom using HTTP, it may optionally specify a Connection: keep-alive directive in the HTTP request header in order to reuse the underlying TCP connection and reduce the reconnection data usage when sending additional HTTP requests.

Until now, the maximum HTTP Keep-Alive timeout supported by Soracom HTTP entry points has been 5 seconds. With this update, the maximum timeout will be increased to 65 seconds for the entry points belows. This change will allow Soracom Air for Cellular and Soracom Arc devices sending HTTP requests to these entry points at intervals shorter than 65 seconds to maintain the connection and reduce data usage.

Affected Entry Points

• Soracom Beam HTTP Entry Point
• Soracom Beam Website Entry Point
• Soracom Funk HTTP Entry Point
• Soracom Funnel HTTP Entry Point
• Soracom Harvest Data/Files HTTP Entry Point
• Unified Endpoint HTTP Entry Point

Effective Date

This update will be rolled out starting from April 7, 2025.

Please note that the effective date may change without prior notice.

Action Required

If your device cannot support the extended Keep-Alive timeout, we recommend disabling Keep-Alive by including the Connection: close directive in your HTTP request headers.

If you have any questions or concerns, please don't hesitate to contact the Soracom Support team.

Currently, prepaid coupons are available for purchase by both individual and corporate accounts in Japan. These coupons can be used to pay for IoT SIM basic and data usage fees, Soracom Beam service fees, and other platform fees. For more details, please visit Prepaid Coupons (Japanese).

Starting April 1, 2026, prepaid coupons will no longer be available for purchase by customers with individual accounts.

This change will not affect customers with corporate accounts who will continue to be able to purchase prepaid coupons after April 1, 2026.

If you are unsure if your account is registered as an individual or corporate account, or if you have other questions or concerns, please contact Soracom Support.

We are pleased to announce that the following four features, previously provided as a Public Beta, have now been officially released:

• Unified Endpoint
• WebSocket Communication for Soracom Beam Website Entry Point
• Soracom Binary Format v1
• Soracom Lagoon 3 Expression

These features are designed to facilitate smoother data transmission and processing from devices. Below are the details of each feature:

Unified Endpoint

Unified Endpoint is a service that provides a common entry point for transferring data sent from devices to Soracom services such as Beam, Funnel, Funk, and Harvest Data. It enables centralized data flow management and more efficient data processing.

WebSocket Communication for Soracom Beam Website Entry Point

The WebSocket Communication feature for the Soracom Beam Website Entry Point allows real-time data transmission. This ensures faster and more efficient data processing.

Soracom Binary Format v1

Soracom Binary Format v1 is a binary data format that enables transmission of large amounts of binary data using multiple TCP packets and recombining the segments into a single message. By using this format, data consistency is maintained, enabling highly reliable data communication.

Soracom Lagoon 3 Expression

Soracom Lagoon 3's Expression feature allows you to create new queries by processing existing queries. This enhances the flexibility of data analysis and supports more complex data processing.

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Soracom remains committed to improving our services based on your feedback and usage. If you have any questions, please feel free to contact Soracom Support.

We are excited to announce that Soracom Flux is now available in three plans: Developer, Standard, and Enterprise.

The Developer plan allows for the creation of up to 3 Flux apps and includes a bundled number of events, credits, and notification allowance at no cost (fees apply for additional events or credits), and is suited for small-scale IoT projects that have simple automation requirements. Customers previously using the Free plan have been transitioned to the Developer plan.

The Standard plan extends the number of Flux apps, events, credits, and notification allowance, and provides additional features and support essential to large-scale projects that require more complex automation.

We also are pleased to provide the Enterprise plan which is custom tailored to meet the needs of projects that have mission-critical IoT automatiion requirements.

For more information on each plan, please refer to the Soracom Flux documentation and the Pricing & Fee Schedule.

We would like to inform customers that support for TLS (Transport Layer Security) v1.0 and v1.1 on the Soracom API will end on March 31, 2025.

TLS v1.0 and v1.1 are outdated encryption protocols with known security vulnerabilities. As part of our efforts to enhance security and comply with the latest security standards, accessing the Soracom API will require TLS v1.2 or later once support has ended.

We kindly ask all customers to check whether the systems and libraries you use to access the Soracom API are compatible with TLS v1.2 or later, and to update or reconfigure them as necessary. Although we are providing ample time to prepare for this change, we strongly recommend customers to take action as soon as possible.

If you have any questions or need assistance with transitioning to TLS v1.2 or later, please feel free to contact Soracom Support.

We remain committed to enhancing security and delivering a safe and reliable service. We appreciate your understanding and cooperation.