Until now, transferring an IoT SIM to a different Soracom account was self-service only for SIMs in Ready status. Transferring SIMs in Active, Inactive, Standby, or Suspended status required a request to Soracom Support, and Soracom processed the transfer on your behalf.

With this update, you can submit and manage a transfer request for SIMs in any status directly from the Soracom User Console, without contacting Soracom Support.

What's new

• From the SIM Management page, select the SIMs you want to transfer and create a transfer request addressed to the destination account.
• The destination account reviews the request from their own User Console and approves or rejects it.
• Once approved, the transfer is processed automatically.
• The SIM Management page also shows a notice for incoming transfer requests addressed to your account.

There is no transfer fee for SIM transfer requests submitted through this new self-service flow, regardless of SIM status.

This feature is available in both Japan and Global coverage.

For more details, see Transferring Soracom IoT SIMs.

If you have any questions, please contact Soracom Support.

We have launched planM1 and planV1, two new global Subscription Containers. planM1 can be added to existing plan01s and plan-US IoT SIMs, while planV1 can be added to existing plan01s IoT SIMs.

planM1 provides coverage in over 60 countries and regions, and planV1 provides coverage in over 180 countries and regions. Depending on the country or region where your devices are located, these plans may support more carriers and radio access technologies than current subscriptions.

Using planM1 and planV1

From the Soracom User Console, you can add planM1 to an existing plan01s or plan-US IoT SIM, and planV1 to an existing plan01s IoT SIM. Please refer to the Subscription Container documentation for more information.

Customers located in Japan must request access in order to use planM1 or planV1. For details, please contact the Soracom sales team (Japanese).

Soracom Flux AI actions now let you select the following additional AI models:

• Azure OpenAI (GPT-5.4)
• Azure OpenAI (GPT-5.4-mini)
• Azure OpenAI (GPT-5.4-nano)
• Azure OpenAI (GPT-5.6 Luna)
• OpenAI (GPT-5.4)
• OpenAI (GPT-5.4-mini)
• OpenAI (GPT-5.4-nano)
• OpenAI (GPT-5.6 Luna)
• Google Gemini 3.5 Flash
• Google Gemini 3.1 Flash-Lite

Using an AI model in an AI action consumes a model-specific number of Flux credits. The credit consumption per request for the newly added models is as follows:

Model	Consumed credits
Azure OpenAI (GPT-5.4)	111 credits
Azure OpenAI (GPT-5.4-mini)	33 credits
Azure OpenAI (GPT-5.4-nano)	9 credits
Azure OpenAI (GPT-5.6 Luna)	44 credits
OpenAI (GPT-5.4) *	111 credits
OpenAI (GPT-5.4-mini) *	33 credits
OpenAI (GPT-5.4-nano) *	9 credits
OpenAI (GPT-5.6 Luna) *	44 credits
Google Gemini 3.5 Flash	66 credits
Google Gemini 3.1 Flash-Lite	11 credits

* When you use an OpenAI model with your own API key, no Flux credits are consumed.

Google Gemini 3.5 Flash and Google Gemini 3.1 Flash-Lite support video input. Using video input consumes additional credits:

Model	Additional credits per request with video input	Total credits per request
Google Gemini 3.5 Flash	432 credits	498 credits
Google Gemini 3.1 Flash-Lite	72 credits	83 credits

• For credit consumption by AI model, see Flux pricing and credits.
• For more information about Soracom Flux, see the Soracom Flux documentation. If you have any questions, please contact Soracom Support.

We are pleased to announce Connectivity Hypervisor, a profile management service for Soracom IoT SIMs that allows you to remotely add multiple subscriptions and switch between them as needed.

Key Features

• Remotely add, activate, and terminate profiles from the Soracom User Console, Soracom CLI, and Soracom API.
• Configure which profile to activate based on location to maintain connectivity while keeping the same IoT SIM and device configuration.

Connectivity Hypervisor is fully compliant with the GSMA SGP.32 specification.

For details, see Connectivity Hypervisor.

Availability

Connectivity Hypervisor is generally available for Global Coverage. If you would like to use Connectivity Hypervisor, please contact your sales representative or contact us.

We are excited to announce that planNT1, a subscription plan that enables NTN (Non-Terrestrial Network) satellite service through Skylo, is now available in Japan.

Please contact us if you would like to receive more information or to request access.

Once your request is approved, you will be able to add planNT1 to an existing Soracom plan01s or plan-US IoT SIM as a Subscription Container, enabling satellite coverage in addition to existing cellular networks for devices using 3GPP Release 17 NTN-compliant cellular modules.

Please note that devices must also comply with Japanese wireless regulations.

If you have any questions, please contact Soracom Support.

We are pleased to announce Soracom Agent, a new managed AI agent service that supports you throughout every stage of an IoT project, from planning to implementation and operation.

Running an IoT project requires a wide range of specialized knowledge, such as selecting the right devices, deciding how to make use of the collected data, and configuring IoT SIMs and cloud services. Teams without dedicated technical expertise or development resources can find it difficult getting started or adapting to new challenges along the way.

With Soracom Agent, simply discuss your goals and requirements with a dedicated Agent using natural language chat or voice. Your Agent will think autonomously and support you end-to-end, from clarifying your IoT project to implementing and operating it. Built with deep knowledge of the Soracom platform, your Agent can help implement solutions and directly control devices through Soracom APIs, CLI, and MCP servers. Specific capabilities include operating Soracom Cloud Camera Services (SoraCam), analyzing data and images collected from IoT devices, remotely controlling devices using natural language, and automatically building IoT applications with Soracom Flux, all without users requiring specialized technical knowledge.

Soracom Agent also features Project Memory, which lets your Agent learn your business context and system configuration, allowing your Agent to continuously improve and provide increasingly tailored support over time. Each Agent runs in its own isolated, secure container, so the data you provide is never shared with other users or used to train general-purpose AI models. As a fully managed service, no setup is required.

Soracom Agent is available as a Technology Preview. Please contact us with your use case and requirements to request access, or if you would like more information.

The Soracom Knowledge MCP Server is now available. It is a Model Context Protocol (MCP) server that lets AI agents, such as Claude Code, OpenAI Codex, and Claude Desktop, search Soracom documentation and Soracom API references.

Once connected, the agent can look up service guides, Soracom User Console procedures, pricing, IoT recipes, Soracom API references, CLI commands, and SAM permissions on demand, and ground its answers in the official documentation. The server is hosted by Soracom as a shared, read-only endpoint. It only searches and reads documentation, and does not modify your account or its resources.

You can connect the server to Claude Code, OpenAI Codex, or other MCP clients over HTTP. For setup steps, available tools, and important notes, see Soracom Knowledge MCP Server. If you have any questions, please contact Soracom Support.

We have added a Usage Dashboard to the Soracom User Console. With the Usage Dashboard, you can review detailed data usage for the current and previous two months directly in your browser.

The Usage Dashboard utilizes Soracom Query, allowing you to retrieve, filter, visualize, and export data without setting up any external data analysis tools. There is no additional Soracom Query charge for using the Usage Dashboard.

Key Features

• Daily usage data: Review daily usage for your operator for the current and previous two months.
• In-browser filtering: Narrow the data by attributes such as country and MNO to focus on specific resources or trends.
• Charts and tables: View your usage as interactive charts and tables.
• Data export: Download filtered datasets for offline analysis or use with other tools.

How to Use

The Usage Dashboard is available in the Soracom User Console from Menu → Logs & Statistics → Usage Dashboard, or directly at https://console.soracom.io/usage-dashboard. For more details, see the Usage Dashboard documentation.

If you have any questions, please contact Soracom Support.

Advanced mode has been added to the Soracom Support Bot. Previously, the Support Bot generated answers based solely on Soracom documentation. With Advanced mode, the Support Bot can also reference your account data using the Soracom API, enabling it to answer questions specific to your account, such as those regarding IoT SIMs, groups, and other resources.

You can enable Advanced mode with a single toggle in the chat input area when starting a new chat in the Soracom User Console. In Advanced mode, the Support Bot makes read-only requests under the user's permissions. This ensures it only accesses resources the user is permitted to read.

For more details, please see Interacting with the Soracom Support Bot. If you have any questions, please contact Soracom Support.

We are pleased to announce Traffic Filtering, a new feature for Virtual Private Gateway (VPG). Traffic Filtering is a cloud-based firewall. It lets you restrict the destinations that IoT SIMs and Soracom Arc devices using a VPG can access directly, based on IP address, FQDN, port, and protocol.

Key Features

You can combine two types of rules per VPG to allow (allow) or deny (deny) traffic.

• IP filtering: Set rules by destination IP address (CIDR), protocol (TCP / UDP / ICMP), and port (or port range).
• Domain (FQDN) filtering: Set rules by destination domain name. Wildcards such as *.example.com are supported.

Availability

Traffic Filtering is available on VPG Type-F, Type-F2, and Type-G. A separate request is required to use it. If you would like to use Traffic Filtering, please contact Soracom Support.

For details, see Traffic Filtering.