Soracom requires contact information (such as name, address, and phone number) to be registered to each Soracom account. This information is required both to comply with telecom regulations, and also for Soracom to provide services in accordance with your local regulations.

Contact information is typically registered when creating your Soracom account. However, for older Soracom accounts or in some uncommon situations, contact information may not have been registered properly.

If your account is missing any contact information, you will now be redirected to the Contact Information screen when logging into your account using your root user account credentials. Please follow the instructions on the screen to fill in the required fields.

Please feel free to contact us if you have any questions or concerns.