Retention period for past bills and orders now limited to 18 months
As previously announced, the number of past billing information and order history has now been limited to the most recent 18 months. Bills and orders older than 18 months are no longer available for download.
This change also applies to billing information and order history that is accessed using the following APIs:
If you require a copy of billing information or order history that is no longer available, please contact our support team by logging into the User Console and selecting Support > Contact Us.
For more information on downloading and using billing information or viewing and managing orders, please refer to the Billing Information and Order Management documentation.