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AnnouncementEnd of Support
3 years ago

Update regarding SORACOM Beam MQTT Entry Point version 201509 End of Service

As announced in July 2021, the Soracom Beam MQTT Entry Point platform version 201509 was scheduled to be discontinued on January 20, 2022, with any Beam MQTT configurations still using this version to be migrated to the newer version 201912.

However, during the process of migrating existing Soracom Beam MQTT Entry Point configurations, a number of customers reported unexpected communication instability with version 201509. As a result, we have decided to temporarily postpone the discontinuation and to amend our support policy for this version.

The updated policy is as follows:

  • Soracom Beam MQTT Entry Point platform version 201509 will remain available for use for the time being, and will instead be deprecated on August 1, 2022. After this date, version 201509 will continue to be available for use, however Soracom will no longer guarantee connectivity with MQTT brokers.
  • Technical support for version 201509 will be available until August 1, 2022. After this date, technical support this version will not longer be provided.
  • The date and procedures for discontinuing version 201509 will be announced at a later date.

If you are currently using the MQTT Entry Point platform version 201509 and would like to migrate to the newer version 201912, please refer to the SORACOM Beam: MQTT Entry Point documentation for migration precautions and details.

If you have any questions about the impact of these changes on your devices, please contact our support team at your earliest convenience.