In order to provide the best experience for our customers, the eSIM Profile service launched earlier this year will now be available on an opt-in basis. This update will allow us to improve the operational reliability of the service for customers installing Soracom Air for Cellular subscription plans to compatible eSIM devices while reducing impact to customers who do not require this service, and will apply to both the User Console and Soracom API/CLI.

If you would like to begin or continue using the eSIM Profile service, please speak to your sales representative or contact us in order to opt-in.

Please note that this update does not affect the availability or sales of physical eSIM products.

For more information on eSIM Profiles, please refer to the eSIM Profile documentation.

We sincerely apologize for any inconvenience this update may cause and greatly appreciate your understanding.