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Announcement
today

[Japan only] Notice of Pricing and Service Term Revisions

We would like to inform customers that pricing and service terms for certain Soracom services will be revised, effective December 1, 2025. These updates help ensure the Soracom platform remains reliable and sustainable as IoT use cases and deployments continue to grow and diversify.

Overview of Changes

  • Soracom Air for Cellular (Japan Coverage) - plan-D (no bundle): Sales of new subscriptions will be discontinued. Existing subscriptions will remain operational, however pricing will be revised.
  • Soracom Air for Cellular (Japan Coverage) - plan-D (D-300MB) and plan-K2 (K2-300MB): Data allowance will be increased to 500MB for both new and existing subscriptions, and pricing and plan names will be revised accordingly.
  • Soracom Air for Cellular (Japan Coverage) - plan-DU, plan-K, and plan-KM1: Pricing will be revised.
  • Soracom Air for Cellular (Japan Coverage/Global Coverage) - All subscriptions: Measurement of downlink data usage will be revised to include IP headers, UDP headers, and GTP headers, matching the measurement applied to subscriptions launched since May 2023. For more information, refer to Data Communication Subject to Billing (Japanese).
  • Virtual Private Gateway (Japan Coverage/Global Coverage) - All types: Pricing structure for VPG and related features will be revised from hourly to monthly billing.

All other pricing and service terms will remain unchanged.

Effective Date

These changes will automatically take effect for customers located in Japan starting December 1, 2025. No action is required.

For details, please refer to the detailed pricing table (PDF) (Japanese).

Inquiries

If you have any questions or concerns, please contact your sales representative or the Soracom sales team.

We appreciate your understanding and continued support of Soracom.

FeatureDeprecation
today

Upcoming planP1 coverage update for Singapore

We would like to inform customers of the following coverage changes for Soracom Air for Cellular connectivity. These changes will take effect on September 15, 2025.

planP1

Country Networks Before After Remarks
Singapore SingTel 3G, 4G (LTE) - Network closed

Connectivity in Singapore is still available through StarHub 4G (LTE). Note that 3G-only devices will not be able to connect in Singapore after the above network closure.

For complete details about data rates, supported carriers and radio types, and coverage in other countries, please refer to the Supported Carriers documentation.

Feature
yesterday

Remote Command for UDP and TCP now available

We are pleased to announce that Remote Command now supports UDP and TCP.

Remote Command is a feature that allows you to send commands to devices directly from the Soracom platform or Soracom API.

With this update, you can now send commands over UDP, which can be combined with eDRX to ensure reliable data transmission even while devices are in sleep mode and are unable to respond immediately. TCP is also supported, making it suitable when guaranteed delivery is required or when you need to receive responses from devices.

For more details, please refer to the Remote Command documentation.

Feature
2 days ago

[Japan only] SoraCam Viewer for Soracom Cloud Camera Services now available

We are pleased to introduce a new web client, SoraCam Viewer (Early Access), for viewing recorded videos in Soracom Cloud Camera Services (SoraCam).

While videos uploaded by SoraCam compatible devices can already be viewed in the User Console, SoraCam Viewer provides a more intuitive experience for video playback.

SoraCam Viewer is available as an Early Access feature, and for now is focused on providing an intuitive playback interface. Other functions, such as camera registration and management, remain in the User Console.

You can access SoraCam Viewer here: https://sora-cam-viewer.soracom.io (sign in required)

We invite you to try SoraCam Viewer and share your feedback. If you have any questions, please contact Soracom Support.

Please note that this service is currently only available for customers located in Japan.

Feature
a week ago

[Japan only] Wisora Generative AI Bot Service for Business Support Now Officially Available

We are excited to officially launch Wisora, a new service that allows businesses to leverage the power of generative AI to easily train AI bots with product documentation and web information in order to answer questions from employees and customers.

Wisora is available with a 7-day free trial, allowing you to test its capabilities with no upfront costs during your first week.

Key Features

  • Easy bot creation: No AI or technical expertise required. Just sign up and start adding company web pages, PDFs, and other documents.

  • High-precision responses: Wisora generates accurate answers using RAG (Retrieval-Augmented Generation) technology. Response accuracy can be continuously improved through feedback.
  • Customization features: Control bot design and response style with feedback visualization, such as adjusting for a more casual or a more professional tone.
  • Diverse plan options: Choose from Starter, Pro, and Enterprise plans to best fits your needs. All new users can get started start with a 7-day free trial. For Pro and Enterprise plans, please contact us.
  • Security and safety built in: Your data and trained models are never used for secondary purposes by other services.

Wisora can be utilized in various scenarios, including assisting with customer support and internal help desk inquiries, and creating customer touchpoints on marketing websites.

For more details about Wisora, please visit the official Wisora website.

(*) This service is currently available only to customers in Japan.

AnnouncementEnd of Support
2 weeks ago

End of Sales for plan-NA1

We would like to inform customers that sales of plan-NA1 subscriptions will be discontinued after October 10th, 2025. After this date, plan-NA1 subscriptions will no longer be available for purchase; however, existing plan-NA1 subscriptions will still be supported, and customers may continue using these subscriptions to connect to cellular networks.

Details of the Change

  • End of Sales Date: October 10th, 2025
  • Affected Subscription Plan: plan-NA1
  • Affected Form-factors: 3-in-1 SIM cards
  • Impact: Only new sales of plan-NA1 subscriptions will end. Existing plan-NA1 subscriptions will remain active and operational.

Recommended Alternatives

If you are considering other subscription options in place of plan-NA1, we recommend the following:

  • plan01s: Offers coverage in over 180 countries and regions, starting from 0.06 USD daily.
  • plan-US: Offers coverage in the United States with support for bundled and pooled data plans. Additional coverage in US, Canada, and Mexico can also be added with subscription containers.

For details on the differences between each subscription plan, please refer to the following resources:

  • Air for Cellular SIM Types
  • Pricing and Fee Schedule
  • Supported Carriers

References to plan-NA1 will be removed from Soracom's documentation on January 1st, 2026.

We appreciate your continued support and understanding. For any questions or assistance with subscription planning, feel free to contact us.

FeatureImprovementsDeprecation
a month ago

Soracom Air coverage updates

We are pleased to announce the following coverage updates for Soracom Air for Cellular connectivity.

plan01s and plan01s-LDV

Country Network Before After Remarks
Anguilla Flow 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
Antigua & Barbuda Flow 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
Austria 3 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Austria A1 2G, 3G, 4G (LTE), LTE Cat.M1, NB-IoT 2G, 4G (LTE), LTE Cat.M1, NB-IoT 3G sunset
Barbados Flow 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
Belgium Base 2G, 3G, 4G (LTE), NB-IoT 2G, 4G (LTE), LTE Cat.M1, NB-IoT 3G sunset, LTE Cat.M1 open
Bermuda Digicel 2G, 4G (LTE) 3G, 4G (LTE) Correction
Bulgaria Vivacom 2G, 3G 2G, 3G, 4G (LTE) 4G (LTE) open
Cayman Islands Flow 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
Chad Airtel - 2G, 3G, 4G (LTE) Network open
Chile Entel 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
Costa Rica Claro 2G, 3G, 4G (LTE) 2G, 3G, 4G (LTE), LTE Cat.M1 LTE Cat.M1 open
Czech Republic O2 2G, 4G (LTE) 2G, 4G (LTE), LTE Cat.M1 LTE Cat.M1 open
Denmark TDC 2G, 4G (LTE), LTE Cat.M1 2G, 4G (LTE), LTE Cat.M1, NB-IoT NB-IoT open
Dominica Flow 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
El Salvador Claro 2G, 3G, 4G (LTE) 2G, 3G, 4G (LTE), LTE Cat.M1 LTE Cat.M1 open
Faroe Islands Hey 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
France Bouygues 2G, 3G, 4G (LTE) 2G, 3G, 4G (LTE), LTE Cat.M1 LTE Cat.M1 open
Ghana MTN - 2G, 3G, 4G (LTE) Network open (*1)
Guadeloupe Digicel 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
Hong Kong 3 3G 3G, 4G (LTE) 4G (LTE) open
Hungary Telekom.hu 2G, 4G (LTE) 2G, 4G (LTE), LTE Cat.M1 LTE Cat.M1 open
India Vi India 2G, 3G 2G, 3G, 4G (LTE) 4G (LTE) open
Indonesia 3 2G 4G (LTE) 2G sunset, 4G (LTE) open (*1)
Israel Partner 2G, 3G, 4G (LTE) 2G, 3G, 4G (LTE), LTE Cat.M1, NB-IoT LTE Cat.M1 & NB-IoT open
Jamaica Digicel 2G, 4G (LTE) 3G, 4G (LTE) Correction
Kuwait Zain 2G, 3G 2G 3G sunset
Latvia LMT 2G, 3G, 4G (LTE), LTE Cat.M1, NB-IoT 2G, 4G (LTE), LTE Cat.M1, NB-IoT 3G sunset
Latvia Tele2 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Lebanon Touch 2G, 3G 2G, 3G, 4G (LTE) 4G (LTE) open (*1)
Lithuania Tele2 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Macau CTM 3G, 4G (LTE) 4G (LTE) 3G sunset
Malta GO 2G, 3G 2G, 3G, 4G (LTE) 4G (LTE) open
Malta Melita 3G, 4G (LTE) 3G, 4G (LTE), NB-IoT NB-IoT open
Martinique Digicel 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
Mayotte Orange - 2G, 3G, 4G (LTE) Network open
Moldova Orange 2G, 3G 2G, 3G, 4G (LTE) 4G (LTE) open
Montserrat Flow 2G, 3G 3G 2G sunset
Nepal Nepal Telecom 3G 3G, 4G (LTE) 4G (LTE) open
Nicaragua Claro 2G, 3G, 4G (LTE) 2G, 3G, 4G (LTE), LTE Cat.M1 LTE Cat.M1 open
Oman Omantel 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Oman Ooredoo 2G, 3G 2G 3G sunset
Philippines Globe 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Russia MTS 2G, 3G, 4G (LTE) 2G, 3G, 4G (LTE), NB-IoT NB-IoT open
Serbia A1 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Slovenia Mobitel 2G 2G, 4G (LTE) 4G (LTE) open
Slovenia Telemach - 2G, 3G, 4G (LTE) Network open
Spain Movistar 2G, 3G, 4G (LTE) 2G, 3G, 4G (LTE), NB-IoT NB-IoT open
Spain Vodafone 2G, 4G (LTE), NB-IoT 2G, 4G (LTE), LTE Cat.M1, NB-IoT LTE Cat.M1 open
Spain Yoigo 4G (LTE) - Network closed
St. Barthelemy Digicel 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
St. Kitts & Nevis Flow 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
St. Martin Digicel 2G, 3G, 4G (LTE) 3G, 4G (LTE) 2G sunset
Sweden 3 3G, 4G (LTE) 3G, 4G (LTE), LTE Cat.M1 LTE Cat.M1 open
Taiwan Chunghwa 3G, 4G (LTE), LTE Cat.M1, NB-IoT 4G (LTE), LTE Cat.M1, NB-IoT 3G sunset
Taiwan Taiwan Mobile 3G, 4G (LTE) 4G (LTE) 3G sunset
United Kingdom EE 2G, 4G (LTE) 2G, 4G (LTE), LTE Cat.M1, NB-IoT LTE Cat.M1 & NB-IoT open
Uruguay Antel 2G, 4G (LTE) 3G, 4G (LTE) Correction

(*1) plan01s only

planX3 and planX3-EU

Country Networks Before After Remarks
Austria 3 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Austria A1 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Belgium Base 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Belarus A1 2G, 3G - Network closed
Congo (Democratic Republic) Orange - 2G, 3G, 4G (LTE) Network open (*2)
Croatia Telemach 2G, 3G 2G, 3G, 4G (LTE) 4G (LTE) open
Cyprus Cytamobile 2G, 3G 2G, 3G, 4G (LTE) 4G (LTE) open
Ghana Vodafone - 2G, 3G Network open (*2)
Italy Wind 2G, 3G 2G, 3G, 4G (LTE) 4G (LTE) open
Ireland 3 - 2G, 3G, 4G (LTE) Network open
Israel Cellcom 2G, 3G - Network closed
Latvia LMT 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Latvia Tele2 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Liechtenstein FL1 2G, 4G (LTE) 2G, 4G (LTE), LTE Cat.M1 LTE Cat.M1 open
Lithuania Tele2 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Macau 3 2G, 3G - 2G & 3G sunset
Moldova Moldcell - 2G, 3G Network open (*2)
Oman Omantel 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Poland Orange 2G, 3G, 4G (LTE) 2G, 3G, 4G (LTE), LTE Cat.M1 LTE Cat.M1 open
Portugal NOS 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Portugal Vodafone 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Saudi Arabia Mobily - 2G, 3G Network open (*2)
Senegal Free 2G, 3G - Network closed
Singapore StarHub 2G, 4G (LTE) 4G (LTE) 2G sunset
Taiwan Chunghwa 3G, 4G (LTE), LTE Cat.M1 4G (LTE), LTE Cat.M1 3G sunset
United Kingdom Vodafone 2G, 3G, 4G (LTE), NB-IoT 2G, 4G (LTE), NB-IoT 3G sunset

(*2) planX3 only

planP1

Country Networks Before After Remarks
Austria 3 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Burkina Faso Orange 2G, 3G, 4G (LTE) 2G, 3G Correction
Czech Republic Vodafone 2G, 4G (LTE) - Network closed
Germany Vodafone 2G, 4G (LTE) - Network closed
Ghana Vodafone 2G, 3G, 4G (LTE) - Network closed
Gibraltar Gibtel 2G, 3G, 4G (LTE) 2G, 3G Correction
Greece Cosmote 2G, 4G (LTE) - Network closed
Hungary Vodafone 2G, 4G (LTE) - Network closed
Ireland Vodafone 2G, 4G (LTE) - Network closed
Latvia Bite 2G, 3G, 4G (LTE) 2G, 3G Correction
Latvia LMT 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Lithuania Bite 2G, 3G, 4G (LTE) 2G, 3G Correction
Lithuania Telia 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Luxembourg Post 2G, 3G, 4G (LTE) 2G 3G sunset & correction
Luxembourg Tango 2G, 3G, 4G (LTE) 2G, 4G (LTE) 3G sunset
Macau CTM 3G, 4G (LTE) 4G (LTE) 3G sunset
Netherlands Vodafone 2G, 4G (LTE) - Network closed
New Zealand One 2G, 3G, 4G (LTE) - Network closed
New Zealand Spark - 3G, 4G (LTE) Network open
Portugal Vodafone 2G, 4G (LTE) - Network closed
Puerto Rico Claro - 3G Network open
Romania Vodafone 2G, 3G, 4G (LTE) - Network closed
Slovakia Orange 2G, 4G (LTE) 2G Correction
Spain Vodafone 2G, 3G, 4G (LTE) - Network closed
Switzerland Sunrise - 3G, 4G (LTE) Network open
Taiwan FarEasTone 3G, 4G (LTE) 4G (LTE) 3G sunset
Taiwan Taiwan Mobile 3G, 4G (LTE) 4G (LTE) 3G sunset
Tanzania Vodacom 2G, 3G, 4G (LTE) - Network closed
AnnouncementEnd of Support
a month ago

[Japan only] Change of purchase availability for SMS-enabled Japan Coverage IoT SIMs

Starting July 25, 2025, purchase availability of the following SMS-enabled Japan Coverage IoT SIMs will change:

  • plan-D (SMS/data, no bundle)
  • plan-D (SMS/data, D-300MB bundle)
  • plan-K

For customers with individual accounts, new sales of these SIMs will be discontinued. However, existing SIMs will remain active and operational.

For customers with business accounts, please contact Soracom Support if you wish to continue purchasing these SIMs. Similarly, existing SIMs will remain active and operational.

Purchase availability of other Japan Coverage IoT SIMs, such as plan-D (data-only), will not be affected.

If you have any questions, please contact Soracom Support.

Feature
a month ago

Soracom Flux App Templates now available

We are excited to announce App Templates for Soracom Flux, a new experience that lets you to effortlessly create Flux apps using predefined configurations.

While Flux provides an easy-to-use interface for building sophisticated IoT applications, apps need to be created from scratch, including selecting data sources, adding channels and actions, and configuring how data is processed and transmitted.

App Templates help you by building a fully-configured Flux App, which you can then customize to suit your specific needs. Simply select a template that best matches the objective of your IoT application and follow the guided prompts.

For detailed instructions on how to use the templates, please refer to the Soracom Flux App Templates documentation.

If you have any questions, please don't hesitate to contact Soracom Support.

Feature
a month ago

Soracom Flux credit usage for OpenAI AI models now supported

You can now use OpenAI's AI models in Soracom Flux without needing to provide your own API key!

Previously, running these models required setting up an OpenAI API key. Now, you can simply use Soracom Flux credits to run AI Actions with OpenAI's AI models.

Below is the number of credits consumed per request for the newly supported OpenAI models:

Model Credits per Request
OpenAI (GPT-4.1) 29 credits
OpenAI (GPT-4.1-mini) 6 credits
OpenAI (GPT-4.1-nano) 2 credits
OpenAI (GPT-4o) 35 credits
OpenAI (GPT-4o mini), without image 3 credits
OpenAI (GPT-4o mini), with image 60 credits

Please note that you can still use your own OpenAI API key with any of the above models.

For more information, see the Soracom Flux documentation.