SIM transfer requests now available for SIMs in any status
Until now, transferring an IoT SIM to a different Soracom account was self-service only for SIMs in Ready status. Transferring SIMs in Active, Inactive, Standby, or Suspended status required a request to Soracom Support, and Soracom processed the transfer on your behalf.
With this update, you can submit and manage a transfer request for SIMs in any status directly from the Soracom User Console, without contacting Soracom Support.
What's new
- From the SIM Management page, select the SIMs you want to transfer and create a transfer request addressed to the destination account.
- The destination account reviews the request from their own User Console and approves or rejects it.
- Once approved, the transfer is processed automatically.
- The SIM Management page also shows a notice for incoming transfer requests addressed to your account.
There is no transfer fee for SIM transfer requests submitted through this new self-service flow, regardless of SIM status.
This feature is available in both Japan and Global coverage.
For more details, see Transferring Soracom IoT SIMs.
If you have any questions, please contact Soracom Support.