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Feature
today

Connectivity Hypervisor now available

We are pleased to announce Connectivity Hypervisor, a profile management service for Soracom IoT SIMs that allows you to remotely add multiple subscriptions and switch between them as needed.

Key Features

  • Remotely add, activate, and terminate profiles from the Soracom User Console, Soracom CLI, and Soracom API.
  • Configure which profile to activate based on location to maintain connectivity while keeping the same IoT SIM and device configuration.

Connectivity Hypervisor is fully compliant with the GSMA SGP.32 specification.

For details, see Connectivity Hypervisor.

Availability

Connectivity Hypervisor is generally available for Global Coverage. If you would like to use Connectivity Hypervisor, please contact your sales representative or contact us.

FeatureAnnouncement
today

NTN satellite service subscription planNT1 now available in Japan

We are excited to announce that planNT1, a subscription plan that enables NTN (Non-Terrestrial Network) satellite service through Skylo, is now available in Japan.

Please contact us if you would like to receive more information or to request access.

Once your request is approved, you will be able to add planNT1 to an existing Soracom plan01s or plan-US IoT SIM as a Subscription Container, enabling satellite coverage in addition to existing cellular networks for devices using 3GPP Release 17 NTN-compliant cellular modules.

Please note that devices must also comply with Japanese wireless regulations.

If you have any questions, please contact Soracom Support.

Feature
today

Announcing Soracom Agent, a Managed AI Agent Service (Technology Preview)

We are pleased to announce Soracom Agent, a new managed AI agent service that supports you throughout every stage of an IoT project, from planning to implementation and operation.

Running an IoT project requires a wide range of specialized knowledge, such as selecting the right devices, deciding how to make use of the collected data, and configuring IoT SIMs and cloud services. Teams without dedicated technical expertise or development resources can find it difficult getting started or adapting to new challenges along the way.

With Soracom Agent, simply discuss your goals and requirements with a dedicated Agent using natural language chat or voice. Your Agent will think autonomously and support you end-to-end, from clarifying your IoT project to implementing and operating it. Built with deep knowledge of the Soracom platform, your Agent can help implement solutions and directly control devices through Soracom APIs, CLI, and MCP servers. Specific capabilities include operating Soracom Cloud Camera Services (SoraCam), analyzing data and images collected from IoT devices, remotely controlling devices using natural language, and automatically building IoT applications with Soracom Flux, all without users requiring specialized technical knowledge.

Soracom Agent also features Project Memory, which lets your Agent learn your business context and system configuration, allowing your Agent to continuously improve and provide increasingly tailored support over time. Each Agent runs in its own isolated, secure container, so the data you provide is never shared with other users or used to train general-purpose AI models. As a fully managed service, no setup is required.

Soracom Agent is available as a Technology Preview. Please contact us with your use case and requirements to request access, or if you would like more information.

Feature
today

Soracom Knowledge MCP Server now available for searching Soracom documentation from AI agents

The Soracom Knowledge MCP Server is now available. It is a Model Context Protocol (MCP) server that lets AI agents, such as Claude Code, OpenAI Codex, and Claude Desktop, search Soracom documentation and Soracom API references.

Once connected, the agent can look up service guides, Soracom User Console procedures, pricing, IoT recipes, Soracom API references, CLI commands, and SAM permissions on demand, and ground its answers in the official documentation. The server is hosted by Soracom as a shared, read-only endpoint. It only searches and reads documentation, and does not modify your account or its resources.

You can connect the server to Claude Code, OpenAI Codex, or other MCP clients over HTTP. For setup steps, available tools, and important notes, see Soracom Knowledge MCP Server. If you have any questions, please contact Soracom Support.

Feature
today

Usage Dashboard now available in the Soracom User Console

We have added a Usage Dashboard to the Soracom User Console. With the Usage Dashboard, you can review detailed data usage for the current and previous two months directly in your browser.

The Usage Dashboard utilizes Soracom Query, allowing you to retrieve, filter, visualize, and export data without setting up any external data analysis tools. There is no additional Soracom Query charge for using the Usage Dashboard.

Key Features

  • Daily usage data: Review daily usage for your operator for the current and previous two months.
  • In-browser filtering: Narrow the data by attributes such as country and MNO to focus on specific resources or trends.
  • Charts and tables: View your usage as interactive charts and tables.
  • Data export: Download filtered datasets for offline analysis or use with other tools.

How to Use

The Usage Dashboard is available in the Soracom User Console from Menu → Logs & Statistics → Usage Dashboard, or directly at https://console.soracom.io/usage-dashboard. For more details, see the Usage Dashboard documentation.

If you have any questions, please contact Soracom Support.

Announcement
today

Soracom Icon Set v2.6 now available

Soracom Icon Set v2.6 is now available with three additional icons.

The Soracom Icon Set is available in multiple formats including PowerPoint, PNG, and SVG, and can be downloaded from the Soracom Developers: Downloads page.

Announcement
4 days ago

[Japan only] Upcoming API response field addition

Effective July 13, 2026, we will add a new string field, ssid, to the responses of the SoraCam:getSoraCamDevice API and SoraCam:listSoraCamDevices API.

This is an additive change. Existing fields and behavior will remain unchanged, and clients that ignore unknown response fields should not be affected.

If your client performs strict response validation, exact JSON matching, or rejects unknown fields, please update it to tolerate additional fields in API responses.

We recommend that API clients ignore unknown fields in responses to remain compatible with future additive changes.

Please note that this service is currently only available for customers located in Japan.

Feature
6 days ago

Advanced mode now available for the Soracom Support Bot

Advanced mode has been added to the Soracom Support Bot. Previously, the Support Bot generated answers based solely on Soracom documentation. With Advanced mode, the Support Bot can also reference your account data using the Soracom API, enabling it to answer questions specific to your account, such as those regarding IoT SIMs, groups, and other resources.

You can enable Advanced mode with a single toggle in the chat input area when starting a new chat in the Soracom User Console. In Advanced mode, the Support Bot makes read-only requests under the user's permissions. This ensures it only accesses resources the user is permitted to read.

For more details, please see Interacting with the Soracom Support Bot. If you have any questions, please contact Soracom Support.

DevicesAnnouncement
6 days ago

[Japan only] Upcoming monthly fee revision for the SoraCam Cellular Pack

The monthly fee for the SoraCam Cellular Pack will be revised as follows. All prices include Japanese consumption tax. This revision applies to both L11 and L13 Wi-Fi users.

SoraCam Cellular Pack monthly fee

  • Old price: ¥4,950 (tax included)
  • New price: ¥5,280 (tax included)

The revised price will apply starting October 1, 2026.

There are no changes to the device price (¥33,220, tax included), contract administration fee (¥3,300, tax included), or purchase bonus. For details, refer to the product page (Japanese). For inquiries regarding the pricing revisions, please use the following contact form: Contact Form

For inquiries regarding this price revision, please use the contact form (Japanese).

Please note that this service is currently only available for customers located in Japan.

Announcement
6 days ago

Soracom Support Bot now uses OpenAI instead of Azure OpenAI Service

The AI service used by the Soracom Support Bot to generate answers has changed from Azure OpenAI Service to OpenAI.

After this change, the Soracom Support Bot will continue to generate answers based on Soracom documentation.

Soracom does not share Soracom Support Bot API inputs or outputs with OpenAI for model improvement, evaluation, fine-tuning, or training purposes. For more details, please see OpenAI's Business data privacy, security, and compliance.

For details about using the Soracom Support Bot and how input data is handled, please see Interacting with the Soracom Support Bot. If you have any questions, please contact Soracom Support.