Advanced mode has been added to the Soracom Support Bot. Previously, the Support Bot generated answers based solely on Soracom documentation. With Advanced mode, the Support Bot can also reference your account data using the Soracom API, enabling it to answer questions specific to your account, such as those regarding IoT SIMs, groups, and other resources.

You can enable Advanced mode with a single toggle in the chat input area when starting a new chat in the Soracom User Console. In Advanced mode, the Support Bot makes read-only requests under the user's permissions. This ensures it only accesses resources the user is permitted to read.

For more details, please see Interacting with the Soracom Support Bot. If you have any questions, please contact Soracom Support.

The monthly fee for the SoraCam Cellular Pack will be revised as follows. All prices include Japanese consumption tax. This revision applies to both L11 and L13 Wi-Fi users.

SoraCam Cellular Pack monthly fee

• Old price: ¥4,950 (tax included)
• New price: ¥5,280 (tax included)

The revised price will apply starting October 1, 2026.

There are no changes to the device price (¥33,220, tax included), contract administration fee (¥3,300, tax included), or purchase bonus. For details, refer to the product page (Japanese). For inquiries regarding the pricing revisions, please use the following contact form: Contact Form

For inquiries regarding this price revision, please use the contact form (Japanese).

Please note that this service is currently only available for customers located in Japan.

The AI service used by the Soracom Support Bot to generate answers has changed from Azure OpenAI Service to OpenAI.

After this change, the Soracom Support Bot will continue to generate answers based on Soracom documentation.

Soracom does not share Soracom Support Bot API inputs or outputs with OpenAI for model improvement, evaluation, fine-tuning, or training purposes. For more details, please see OpenAI's Business data privacy, security, and compliance.

For details about using the Soracom Support Bot and how input data is handled, please see Interacting with the Soracom Support Bot. If you have any questions, please contact Soracom Support.

As previously announced on June 13, 2025, sales of planP1 subscriptions in Japan ended on June 30, 2026. New planP1 subscriptions are no longer available for purchase in Japan; however, existing planP1 subscriptions remain supported, and customers may continue using them to connect to cellular networks.

Details of the Change

• End of Sales Date: June 30, 2026, 23:59 (JST)
• Affected Subscription Plan: planP1
• Affected Form-factors: 3-in-1 SIM cards, Subscription Containers, and eSIM Profiles
• Impact: Only new sales of planP1 in Japan have ended. Existing planP1 subscriptions remain active and operational.

Recommended Alternatives

If you are considering other subscription options in place of planP1, we recommend the following:

• plan01s: Offers coverage in over 180 countries and regions, starting from 0.06 USD per day.
• planX3: Offers coverage in over 100 countries and regions, starting from 1.00 USD per month, and includes 5 MiB of data usage per month.

To learn more about these and other global coverage options, please see our Global Coverage IoT SIM documentation (Japanese).

For any questions or assistance with subscription planning, please contact our Sales Team (Japanese).

Please note that this service is currently only available for customers located in Japan.

We are pleased to announce that the RTK GNSS Receiver QLM29HBAA-GM from Quectel is now available in the Soracom IoT Store.

Key features

The RTK GNSS Receiver QLM29HBAA-GM is a GNSS receiver module with an integrated antenna. It supports RTK (Real-Time Kinematic) positioning, enabling centimeter-level accuracy in good outdoor environments. It is suitable for a wide range of precision-demanding applications including agricultural machinery automation, construction and surveying, and autonomous mobile robots.

The module supports dual-band (L1/L5) reception, which helps reduce the impact of multipath interference compared to L1-only receivers and improves positioning stability in obstructed environments.

This product is sold as a bundle with the RTK correction service provided by Quectel (monthly fee: ¥2,970). The device cannot be purchased separately. Combined with the Soracom platform, you can retrieve RTK correction data over cellular connectivity (Soracom Air) and collect and store data in the cloud (Soracom Harvest Data).

Availability and pricing

• Available countries / regions: Japan
• Price: ¥14,850 (tax included, shipping separate)
  • Available in two types: USB and RS-232
• RTK correction data service: ¥2,970/month (no pro-rated billing)
  • A ¥350 Soracom platform coupon (valid for 6 months; applicable only to services with Japan Coverage) is included with each month of the RTK correction service

For more details, please refer to the product page (Japanese).

Note: Agreement to Quectel RTK correction service terms of use is required at the time of purchase. Billing begins in the month your service account information is delivered. No pro-rated billing applies for mid-month activation or cancellation.

Note: RTK account information will be sent to the email address of the Soracom account used for the order. Delivery may take a few business days after the device ships.

Note: This product is the GNSS receiver only. A host device such as a PC or Raspberry Pi is required separately.

About the Soracom IoT Store

The Soracom IoT Store introduces IoT use case recipes that illustrate complete solution concepts and also showcases IoT devices that can be purchased individually. These resources make it easy to select the right combination for your deployment.

Please note that this product is currently only available for customers located in Japan.

Data usage fees for Soracom Air for Cellular planX3 and planX3-EU have been updated as follows, effective June 11, 2026. Basic fees and other charges remain unchanged.

planX3

Data usage fee revision

Data usage fees have been updated for the following countries.

Country	Before	After
Albania	$0.02/MB	$0.30/MB
Guadeloupe	$0.02/MB	$0.30/MB
Martinique	$0.02/MB	$0.30/MB

Billing unit change

Billing units have been changed from 100 KB to 1 KB for the following countries.

Country	Before	After
Andorra	100 KB	1 KB
Gibraltar	100 KB	1 KB
Iceland	100 KB	1 KB
Mayotte	100 KB	1 KB
Reunion	100 KB	1 KB
Switzerland	100 KB	1 KB

planX3-EU

Billing unit change

Billing units have been changed from 100 KB to 1 KB for the following countries.

Country	Before	After
Iceland	100 KB	1 KB

For complete details about data usage fees, supported carriers and radio types, and billing units, please refer to the Supported Carriers documentation. For inquiries regarding the pricing revisions, please use the following contact form: Contact Form

We are pleased to announce Traffic Filtering, a new feature for Virtual Private Gateway (VPG). Traffic Filtering is a cloud-based firewall. It lets you restrict the destinations that IoT SIMs and Soracom Arc devices using a VPG can access directly, based on IP address, FQDN, port, and protocol.

Key Features

You can combine two types of rules per VPG to allow (allow) or deny (deny) traffic.

• IP filtering: Set rules by destination IP address (CIDR), protocol (TCP / UDP / ICMP), and port (or port range).
• Domain (FQDN) filtering: Set rules by destination domain name. Wildcards such as *.example.com are supported.

Availability

Traffic Filtering is available on VPG Type-F, Type-F2, and Type-G. A separate request is required to use it. If you would like to use Traffic Filtering, please contact Soracom Support.

For details, see Traffic Filtering.

We are pleased to announce the following coverage updates for Soracom Air for cellular connectivity.

planX3

Country	Network	Before	After	Remarks
Algeria	Djezzy	-	2G, 3G	Network open
Anguilla	Orange	-	2G, 3G, 4G (LTE)	Network open
Argentina	Telefonica Moviles	-	3G, 4G (LTE)	Network open
Aruba	Digicel	-	2G, 3G, 4G (LTE)	Network open
Aruba	Setar	-	2G	Network open
Bahrain	STC	-	2G	Network open
Bahrain	Zain	-	2G, 3G, 4G (LTE)	Network open
Benin	Etisalat	-	2G, 3G	Network open
Benin	MTN	-	3G	Network open
Benin	celtiis	-	2G, 3G	Network open
Bolivia	Tigo	-	2G, 3G	Network open
Cape Verde	CV Movel	-	2G, 3G	Network open
Cape Verde	UNITEL T+	-	2G, 3G	Network open
Chad	Airtel	-	2G	Network open
China	China Mobile	-	2G, 4G (LTE)	Network open
Denmark	Hi3G	3G	4G (LTE)	3G sunset & 4G added
Ecuador	Telefonica/Movistar	-	4G (LTE)	Network open
El Salvador	Telefónica Móviles	-	2G, 3G, 4G (LTE)	Network open
Equatorial Guinea	MUNI	-	2G, 3G	Network open
Fiji	Digicel	-	2G, 3G	Network open
French Guiana	Orange	-	2G, 3G, 4G (LTE)	Network open
French Polynesia	Tikiphone	-	2G, 3G	Network open
French Polynesia	Pacific Mobile	-	2G, 3G, 4G (LTE)	Network open
Greece	Vodafone Panafon	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Guatemala	Tigo	-	2G, 3G	Network open
Guinea	Orange	2G	2G, 3G, 4G (LTE)	Network open
Guinea Bissau	Orange Bissau	-	2G, 3G, 4G (LTE)	Network open
Guyana	Digicel	-	2G, 3G	Network open
Hong Kong	CSL Limited	-	3G	Network open
Iceland	Nova	-	3G, 4G (LTE)	Network open
Iceland	Sýn	-	3G, 4G (LTE)	Network open
Iceland	Siminn	2G, 3G, 4G (LTE)	3G, 4G (LTE)	2G sunset
India	Airtel (*1)	-	2G, 4G (LTE)	Network open
India	Reliance Jio (*2)	-	4G (LTE)	Network open
Iraq	Asiacell	-	2G	Network open
Ireland	Vodafone	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Israel	Cellcom	-	2G, 3G, 4G (LTE)	Network open
Japan	NTT DoCoMo	3G, 4G (LTE)	4G (LTE)	3G sunset
Kenya	Airtel	-	2G	Network open
Kenya	Telkom	-	2G, 3G, 4G (LTE)	Network open
Lebanon	Alfa	-	2G, 3G, 4G (LTE)	Network open
Lebanon	Touch	-	2G, 3G	Network open
Luxembourg	Tango	-	2G, 4G (LTE)	Network open
Mali	Orange	2G, 3G	2G, 3G, 4G (LTE)	4G added
Mauritius	Cellplus	-	2G, 3G, 4G (LTE)	Network open
Mauritius	Mahanagar	-	2G, 3G, 4G (LTE)	Network open
Mauritius	Emtel	-	2G, 3G, 4G (LTE)	Network open
Morocco	Wana	-	2G, 3G, 4G (LTE)	Network open
Oman	Ooredoo	-	3G	Network open
Pakistan	Telenor	-	2G, 3G, 4G (LTE)	Network open
Panama	Tigo	-	2G, 3G, 4G (LTE)	Network open
Paraguay	Tigo	-	2G, 3G, 4G (LTE)	Network open
Poland	Plus	-	2G, 3G, 4G (LTE)	Network open
Qatar	Ooredoo	2G, 3G	2G, 3G, 4G (LTE)	4G added
Romania	Vodafone	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Romania	Orange	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Russia	MTS	-	2G, 3G, 4G (LTE)	Network open
Rwanda	MTN	-	2G, 3G	Network open
Saint Barthélemy	Orange	-	2G, 3G, 4G (LTE)	Network open
Sierra Leone	Orange	-	2G, 3G, 4G (LTE)	Network open
Singapore	Singtel	-	4G (LTE)	Network open
Slovakia	O2	2G, 3G	2G, 4G (LTE)	3G sunset & 4G added
St Marten	Orange	-	2G, 3G, 4G (LTE)	Network open
Sudan	Zain	-	2G	Network open
Suriname	Digicel	-	2G	Network open
Swaziland	MTN	-	2G, 3G	Network open
Sweden	Telenor	2G, 3G, 4G (LTE)	4G (LTE)	Network optimization
Sweden	Hi3G	3G	4G (LTE)	Network optimization
Togo	Togocel	-	2G, 3G	Network open
Tonga	Digicel	-	2G, 3G	Network open
Trinidad & Tobago	Digicel	-	2G	Network open
Uganda	MTN	-	2G, 3G	Network open
British Virgin Islands	Digicel	-	3G	Network open
Zambia	MTN	-	2G, 3G	Network open

*1) all Indian Airtel circles except Haryana, Kerala, Bengal, Tamil Nadu, Kashmir and Bihar-Jharkhand *2) all Indian Jio circles except Orissa & Mumbai

planX3-EU

Country	Network	Before	After	Remarks
Denmark	Hi3G	3G	4G (LTE)	3G sunset & 4G added
Greece	Vodafone Panafon	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Iceland	Nova ehf	-	3G, 4G (LTE)	Network open
Iceland	Sýn	-	3G, 4G (LTE)	Network open
Iceland	Siminn	2G, 3G, 4G (LTE)	3G, 4G (LTE)	2G sunset
Luxembourg	Tango	-	2G, 4G (LTE)	Network open
Poland	Plus	-	2G, 3G, 4G (LTE)	Network open
Romania	Vodafone	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Romania	Orange	2G, 3G, 4G (LTE)	2G, 4G (LTE)	3G sunset
Slovakia	O2	2G, 3G	2G, 4G (LTE)	Network optimization
Sweden	Telenor	2G, 3G, 4G (LTE)	4G (LTE)	Network optimization
Sweden	Hi3G	3G, 4G (LTE)	4G (LTE)	Network optimization

For complete details about data rates, supported carriers and radio types, and coverage in other countries, please refer to the Supported Carriers documentation.

The AI Action in Soracom Flux now supports sending multiple images to an AI model in a single request.

With the Use image option of the AI Action, you can specify a URL and an optional label for each image using the list editor. Labels can be used to provide additional context about each image to the AI model along with your prompt. You can also switch to the advanced expression mode to specify an expression that evaluates to an array of image URLs, such as ${payload.imageUrls}.

By sending multiple images together, you can compare images from multiple cameras or analyze a sequence of images in a single request.

When sending multiple images, credits are consumed for each image. For example, sending 3 images consumes 3 times the credits of sending a single image.

For details, see AI Action. If you have any questions, please contact Soracom Support.

Google Gemini 2.0 Flash and Google Gemini 2.0 Flash-Lite, two of the AI models available in Soracom Flux AI Actions, reached end of support on June 1, 2026. For details, see Model versions and lifecycle.

• Google Gemini 2.0 Flash
• Google Gemini 2.0 Flash-Lite

AI actions in Flux apps that use these models are disabled after June 1, 2026. If you use either model, please switch to another AI model.

You can view the available AI models for Soracom Flux AI Actions in the Soracom Flux documentation.

If you have any questions, please contact Soracom Support.