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Announcement
yesterday

Soracom Support Bot now uses OpenAI instead of Azure OpenAI Service

The AI service used by the Soracom Support Bot to generate answers has changed from Azure OpenAI Service to OpenAI.

After this change, the Soracom Support Bot will continue to generate answers based on Soracom documentation.

Soracom does not share Soracom Support Bot API inputs or outputs with OpenAI for model improvement, evaluation, fine-tuning, or training purposes. For more details, please see OpenAI's Business data privacy, security, and compliance.

For details about using the Soracom Support Bot and how input data is handled, please see Interacting with the Soracom Support Bot. If you have any questions, please contact Soracom Support.