Soracom allows you to register multiple email address to your account for various purposes, such as setting a recovery email address or specifying additional email addresses that will receive billing notifications.

With this update, you can now also specify Support Email Addresses. When you send an inquiry to the Soracom Support team, replies from the support team will be sent to both the primary email address as well as any Support Email Addresses that you have set. This can be useful in teams where your Soracom account is administered by one individual, but you would like other members of your technical team to receive messages from the Soracom Support team.

For instructions on setting up Support Email Addresses as well as important precautions, please refer to the Email Settings documentation.

Messages from the Soracom Support team can also be viewed from the Soracom Support page.